Help us improve Answers HQ! Take Survey No, Thanks

[OPEN] Lighting Glitch In Mirrors Since Last Patch

by Nuke615
Reply

Original Post

[OPEN] Lighting Glitch In Mirrors Since Last Patch

[ Edited ]
★★★★★ Apprentice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? all expansion packs....and several stuff packs
Steps: How can we find the bug ourselves? just play the game and look at the mirrors reflections of items in backround and the lighting as you move back and forth
What happens when the bug occurs? the shadows of light change to a much brighter light setting when viewing backround objects in a mIrror (large mirrors are best to see this glitch)
What do you expect to see? regular reflections with no change in shade of lighting
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Dog and Cats preparation patch

This is a lighting glitch that happened after the dog and cats prepatory patch. You can see this glitch when looking in mirrors and moving back and forth:  wont let me upload a video, so I will attach pictures

Message 1 of 23 (331 Views)

Re: Lighting Glitch In Mirrors Since Last Patch

★★★★★ Apprentice

This is the glitch

Message 2 of 23 (323 Views)

Re: Lighting Glitch In Mirrors Since Last Patch

[ Edited ]
★★★★★ Apprentice

the lighting in the mirror gets much brighter when moving back and forth

Message 3 of 23 (322 Views)

Re: Lighting Glitch In Mirrors Since Last Patch

★★★★★ Apprentice

any ideas folks?

Message 4 of 23 (279 Views)

Re: Lighting Glitch In Mirrors Since Last Patch

@Nuke615 I am not seeing any changes in lighting in the mirrors in my game.  If you haven't already done so, you should try 1) removing all mods/CC, 2) clearing your cache, and 3) repairing the game via Origin, just to ensure that mods/CC or a corruption are not to blame.  What I *did* notice in my game is that the colors of certain windows in the game is not accurate when viewed in the mirror (the mirror view seems to apply a white/blue tinge to them and that some shadows (such as shadows on the floor) are not reflected in the mirror.  I think minor inconsistencies like this are probably to be expected though.

________________________________________________________________________________
I love to troubleshoot and help resolve issues, but I do not work for EA and am doing this on a volunteer basis. Please be patient, as sometimes life happens, and it may take me a bit to get back to you.
Message 5 of 23 (271 Views)

Re: Lighting Glitch In Mirrors Since Last Patch

★★★★★ Apprentice

can you pls send this in for the techs to look at?  Lighting issues have been a problem since the last update...thanks

Message 6 of 23 (269 Views)

Re: Lighting Glitch In Mirrors Since Last Patch

[ Edited ]
★★★★★ Apprentice

I turned the lighting setting in options down to the "high" setting instead of the "very high" setting, and the lighting issue with the mirrors is gone and they reflect correctly.  I also do not have the translucent issue with some CC if I turn the lighting setting down to medium (but then the Sun casts no shadows).  Before the cats and dogs preparation patch...I was able to have all my settings on very high/high without it affecting the CC or visuals/reflections in lighting....that is why I'd like you to please send this to a tech to look at this lighting issue before they release the next patch.  Maybe some tweaking can fix this higher settings issue of the lighting in options causing visual and lighting problems in the game.  Thanks in advanced.

 

Message 7 of 23 (251 Views)

Re: Lighting Glitch In Mirrors Since Last Patch

@Nuke615 which graphics card are you using?  This may be related to your card/driver, as I have my lighting set on very high and did not experience the issue.  If a dev looks into this further, they will likely need the information.

________________________________________________________________________________
I love to troubleshoot and help resolve issues, but I do not work for EA and am doing this on a volunteer basis. Please be patient, as sometimes life happens, and it may take me a bit to get back to you.
Message 8 of 23 (237 Views)

Re: Lighting Glitch In Mirrors Since Last Patch

★★★★★ Apprentice

Nvidia GeForce GTX 750 Ti

Message 9 of 23 (225 Views)

Re: Lighting Glitch In Mirrors Since Last Patch

Hero

HI @Nuke615

 

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 10 of 23 (217 Views)

Need help?

We’re happy to help with your account, troubleshooting, and gameplay questions.

Contact us on EA Help

fifa-19-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help