Help us improve Answers HQ! Take Survey No, Thanks

[OPEN] Houses/Lots disappear

by crinrict
Reply

Original Post

Re: Island Living Invisible House!

★★★★ Novice

Any community lots that I built or are currently building are still visible from the map, no matter which families I play so I think it's only residences that disappear when I'm not playing that family. 

Message 381 of 386 (245 Views)

Lots are not appearing

★★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Latest update
What expansions, game packs, and stuff packs do you have installed? All expansion packs
Steps: How can we find the bug ourselves? When visiting a lot even when going through the Portal in the magic expansion pack. Houses are not appearing on lots. They appear in map view but not when visited
What happens when the bug occurs? No houses or community lots appearing
What do you expect to see? Lots where they should be
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Latest September patch

Non of the lots are appearing when visited. Even when going through the portal for realm of magic the lots aren't there. They appear in map view but when a sim goes to a lot nothing is there. 

 

  • Cc has been removed and still having this issue. 
Message 382 of 386 (171 Views)

Re: Lots are not appearing

Hero
@Jeannam08 I merged your post with existing thread on the issue

Do you happen to have a save from before they start disappearing ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 383 of 386 (151 Views)

Sims 4 houses keep disappearing

★★★★ Novice

Hi, I've been having this problem for a while where my sims houses keep disappearing. I've usually managed to fix it by restoring an old save but its not working anymore its every time I load up the game so I'm constantly having to restore old backups and lose progress. When I load up the map my houses have been replaced by the original sims houses (even apartments) and when you load the lot up its completely empty. I use mods but I've even tried to start a game without them and the same thing happens I've also tried repairing my game and it doesn't do anything.

Message 384 of 386 (139 Views)

Re: [OPEN] Houses/Lots disappear

@MeganRoseOshea  I've merged your post with the master thread on this issue.

 

This is still unsolved, but it is being investigated.  It would be great if you could upload an affected save or two for the Sims team to check out.  As stated in the first post, you can link the upload(s) here and tag SimQARobo (like I tagged you), or you can PM SimQARobo the link(s) to wherever you uploaded.  Instructions on how to do so are linked here:

 

https://answers.ea.com/t5/Bug-Reports/OPEN-Houses-Lots-disappear/m-p/7678908#M99594

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 385 of 386 (116 Views)

Re: [OPEN] Houses/Lots disappear

Community Manager
Thanks @puzzlezaddict Standard smile

@MeganRoseOshea, as puzzlezaddict mentioned, a save game in which the houses haven't disappeared yet would be helpful! You mention you have backups of save games in which the issue hasn't appeared yet, but houses eventually disappear when playing in those saves - would you share those with us?

Message 386 of 386 (71 Views)

Need help?

We’re happy to help with your account, troubleshooting, and gameplay questions.

Contact us on EA Help

ts4-promo

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ts4-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help