Help us improve Answers HQ! Take Survey No, Thanks

Re: Sims 4 Lots deleting

by Tumpootl
Reply

Original Post

Re: [INFO REQUEST] Houses/Lots disappear

EA Sims Team

@Kookycat44 

 

OK thank you for the info.  If you run into the problem again, and have saves from before the issue occurred, we would like to see them.

Message 341 of 388 (335 Views)

Re: [INFO REQUEST] Houses/Lots disappear

★★★★ Novice

I'm a bit confused, how can I rename the lot and shut down the game if I shouldn't save my game?

Message 342 of 388 (298 Views)

Re: [INFO REQUEST] Houses/Lots disappear

Hero
Use save as and save it under a new name.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 343 of 388 (285 Views)

My house in SIMS 4 disappeared after travelling

[ Edited ]
★★★★ Novice

So my house in Sims 4 disappeared when I went back home from travelling with my household

before my house, the lounge that we travelled to disappeared as well. I thought, "huh, maybe this is just a glitch and when I get back home, it will be back"


but little did I know, my house disappeared.

I tried doing the drag the folder of The Sims 4 to the desktop and put it back again but nothing happened.

-no signs of demolishment
-no signs of my house burnt to a crisp
-just nothing, only the mailbox


Message 344 of 388 (273 Views)

Re: My house in SIMS 4 disappeared after travelling

Hero

Hi @Snokiry 

 

I merged your post with the current thread on this issue.

 

It's very unclear what's going on but could you try the workarounds given here and maybe share your save as asked by @SimQARobo 

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 345 of 388 (246 Views)

Buildings Disappear After Traveling

★★★★ Newbie

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.51.77.1220
What expansions, game packs, and stuff packs do you have installed? Get Famous, Seasons, Cats and Dogs, City Living, Get to Work, Strangerville, Jungle Adventure, Vampires, Parenthood, Dine Out, Spa Day, Outdoor Retreat, My First Pet Stuff, Laundry Day, Toddler Stuff, Fitness Stuff, Vintage Glamor Stuff, Kids Room Stuff, Movie Hang Out Stuff, Cool Kitchen Stuff, Perfect Patio
Steps: How can we find the bug ourselves? With a sim in live mode travel to a different lot OR Purchase a new home
What happens when the bug occurs? When the sim arrives at the lot, the building and everything disappears. It is as if it has been bulldozed. This also happens when purchasing new house, but not when you return home from a different lot.
What do you expect to see? a building, if there was one there before
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. This happened with the most recent game update

This happens every time, I have tried checking for errors in the game content. I have not yet tried to uninstall and reinstall.

Message 346 of 388 (209 Views)

Re: Buildings Disappear After Traveling

Hero

Hi @alliecat23822 

 

this is unfortunately an issue since the game out but it's very inconclusive why it happens. 

 

Other than trying a backup before it started happening there doesn't seem to be a reliable way to fix it but there's some other suggestions in this thread.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 347 of 388 (192 Views)

Sims 4 Lots deleting

★★★★ Newbie

This started about a week ago. When I would go into a lot up build or update, the lot would be deleted.  And during game play, my sims went to a lot (The Shreaking Llama, and the Rattlesnake Bar - both lots that were with the pack) and as soon as the screen loaded, there wouldn’t be a building on the lot.  When I try to build on a vacant lot, the room box would not have a ceiling or floor.  It’s almost like the game is just deleting anything that I am trying to build or update when the lot loads.  

 

(I hope I am explaining this clearly) 

Message 348 of 388 (183 Views)

Re: Sims 4 Lots deleting

Hero

Hi @brown3395 

 

I merged your post with existing thread.

 

This is unfortunately a very inconclusive issue.

 

Do you have a save from before they started disappearing ? Are you on PC or Mac ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 349 of 388 (154 Views)
Highlighted

Re: Sims 4 Lots deleting

★★★★ Novice

This is happening to me, and there is no way to provide a safe-file from before they started disappearing, because it is happening on brand new saves. 

Message 350 of 388 (113 Views)

Need help?

We’re happy to help with your account, troubleshooting, and gameplay questions.

Contact us on EA Help

ts4-promo

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ts4-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help