November 2017 - last edited November 2018 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? n/a
What expansions, game packs, and stuff packs do you have installed? All, the problem is with Cats and Dogs
Steps: How can we find the bug ourselves? Still trying to work out the exact reason, by searching the gallery for "Dachshund's Creek" you'll be able to see plenty of other thumbnails that are just trees completely blocking the build
What happens when the bug occurs? I've been building on Dachshund's Creek in Brindleton Bay. When I go to save to my library or upload to the gallery the automatic screenshot is taken from too far back, behind the trees in front of the house. It's a 2 storey build with a small foundation. When I first loaded the empty lot I checked the screenshot and there was no issue
What do you expect to see? A house
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I feel like I explained the issue in other fields, here's what I've tried
- Reloading the lot
- Reloading the game
- Clearing out the cache and reloading
- Raising and lowering the foundation
- Destroying the entire second floor
- Rebuilding the entire second floor
- Destroying the roof
- Rebuilding the roof
- Bulldozing and plopping the building down again
- Moving the lot around to various positions
- Moving the house around to various positions
- Being angry at trees
But alas, as much as I'd like to show off my lovely Dachshund's Creek build I can only show off some very nice trees
Cheers
November 2017
Sounds like this issue: https://answers.ea.com/t5/Bug-Reports/FEEDBACK-Object-blocking-view-on-picture-when-saving-lot-to/m-...
Could you post a screenshot ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2017
That's the one! I've shut everything down and I'm turning in for the night but there's a lot of identical images on the gallery when searching for the same lot
Cheers
November 2017
Added this
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2017
I have the same issue on Tail's End in Brindleton Bay.
November 2017
I just thought it might be helpful for people to know that we have a feedback thread on improving Gallery images (trees and other objects blocking views is a problem that goes way back) over on the main Sims 4 forums here. It was originally requested that we post there by the devs, is stickied, and I think now is a good time to speak up again, given the problems we're seeing in Cats & Dogs. Not only are there more house view problems as posted in this thread, but the screen shots of pets in the Gallery are pretty bad also (too small and cut off at the bottom).
November 2017
November 2017
Same here
house on the Hindquarter Hideaway lot
As you can see on the picture
[img]//athena.thesims.com/v1/images/1/0x000024b5/4F0FD659-CD2E-11E7-8956-A7B3994392A6/00.jpg[/img]
November 2017