November 2018 - last edited September 2020 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.47.51.1020
What expansions, game packs, and stuff packs do you have installed? All expansions/Game Packs/Etc.
Steps: How can we find the bug ourselves? This bug occurs when a Sim is chosen for a starlight accolade award.
What happens when the bug occurs? When the sim is chosen to receive their Starlight Accolades award there will be an icon to accept the award for a second but disappears soon after, so the sim doesn't accept/receive the award. This makes it so you can't progress in the actor's lifetime achievement since the award doesn't show up in the household inventory even though the notification wall says it will be there.
What do you expect to see? Sims should be able to accept their award so they can progress in the lifetime achievement as well as display their awards within their houses.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
When the sim is chosen to receive their Starlight Accolades award there will be an icon to accept the award for a second but disappears soon after, so the sim doesn't accept/receive the award. This makes it so you can't progress in the actor's lifetime achievement since the award doesn't show up in the household inventory even though the notification wall says it will be there.
I wasn't able to get screenshots unfortunately because the icon went away too quickly.
November 2018
Hi @kikoni8
I had no issues accepting my award.
At what point did you remove your mods ? Before getting them ? Did you receive any last-exception files ?
Do you happen to have a backup (there's auto-backups if you haven't saved too many times after the issue occurred) where you could try again if it's reproducible ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2018
Hi @kikoni8
were you able to solve this ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2018
I have seen this as well. In my case it appeared that the involved Sim got a desire to chat with her husband at the same time as the award notification came up causing it to immediately disappear again. I could click on the microphone and select accept reward speech but it would not appear in the Sims queue.
If I'm right and it was the desire to chat that caused it, it will be very hard to replicate. I have two Sims up for awards this Sunday (Sim time) I will see how that goes.
December 2018
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2018
No one was occupying it tried several times before the announcer stepped forward again and ended the ceremony.
December 2018 - last edited December 2018
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.47.51.1020
What expansions, game packs, and stuff packs do you have installed? I have every pack released, and installed into my game.
Steps: How can we find the bug ourselves? Win an accolade > Accept Award
What happens when the bug occurs? Nothing - action is immediately cancelled, and no award shows in household or personal inventory.
What do you expect to see? Acceptance speech, and award in household inventory at least.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Read this thread, and am experiencing the same problem.
December 2018
Hi @m3wlissa
was the presenter still occupying the mic ?
Merged your post with existing thread.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2018
December 2018
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads