[OPEN] [FR] Tenants wont pay rent [ Edited ]

[Birdwitdahat]

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.84
What expansions, game packs, and stuff packs do you have installed? For rent, Cottage living, Highschool Years, Growing Together, Cats and Dogs, My First Pet Stuff, Pastel Pop Kit
Steps: How can we find the bug ourselves? play as a landlord for a few days but your tenants will not pay you
What happens when the bug occurs? You will not recieve rent from your tenanats
What do you expect to see? My sims tenants paying me
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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I dont really have anything to put here but i will not let me submit without doing so

Edit By Crinrict: Added Tag to Title, Adjusted Title, Added Base Game Version Number

Merged another post with 10 me toos

[neraia4]

Sims 4: For Rent.

I really wanted to try this pack so I bought it and the daily rent never is paid by tenants. I wondered how they were supposed to make money if the daily pay wasn't coming in and I thought perhaps it would at the end of the lease, but it didn't. They never paid, they kept revolting even though everything was up to date/maintenance-wise so I'm not sure how this is supposed to work. I don't have any cc and when I looked at how to return it, it appears you cannot return expansion packs. Is this a bug? Did I just waste $40???

Please help!

[Kristie091983]

I'm having the same issue. How can the main feature of the pack not work? I fully expected the pact to be buggy but this is ridiculous.

[OnlyJB]

I'm also having the same problem and plus the Lifestyle menu does not open at all after the recent update.  

[newkie28]

I've also been having this issue, have been looking everywhere to find a solution as I thought maybe I was doing it wrong or I would have to manually collect rent but haven't seen anywhere posting about it. Someone on tiktok claims that tenants pay after the lease period is over (I haven't reached that point yet) but find it weird the UI would say "Daily Rent" if it's paid at the end of the lease period

[pizzaismyfamily]

@newkie28 One of my tenants got to the end of their lease period and they didn't pay, so that's not it (for me at least)

[Simmerville]

I found that when a tenant moves into a rental unit, it should be done via their phone in live mode and not via the bottom right side world map UI.

I had a Landlord set up a lot with 3 units, and when checking misc popups the rent showed correctly. However, when I tried to move in a tenant from world map view, by clicking that sim's lot and use the bottom/right side UI to Move household, the popup said the rent was §0. In all other popups the rent is correct, only from world map when household is not already the active household, the rent shows as §0. When entering that sim's lot, and then move via his phone, the daily rent shows up correctly.

So, I suspect those not getting paid rent might have had the tenant move in from world map without being the active household? Seems like the team just forgot one of the ways a household can switch lots, maybe the rent saves as §0 for the household even if the lot info still says the rent is so and so.

I did not try to move a household into a rental unit from the households management tool (top/right side UI). If only moving via the phone is safe, then the household must first be placed on a temporary lot, just to get access to live mode. Maybe those early access video creators moved their tenants in via the map rather than  via the phone, too?

[Sayake]

Same issue here. First I also got stuck with a water leak that wouldn't go away, it would just say to fix it or to contact the landlord, but I am the landlord and doing inspect/maintenance on everything (including at rental) did nothing. Now second attempt, I'm not getting any rent, I failed a maintenance event that I didn't even know about? And my tenants are rioting despite everything being clean and maintained.

[onemorekayaker]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.103.250.1020
What expansions, game packs, and stuff packs do you have installed? All expansions, game packs, and stuff packs BUT Wedding Stories, High School Years, and the horse pack. I only have two kits.
Steps: How can we find the bug ourselves? Play as a landlord for one week.
What happens when the bug occurs? You will not receive rent from tenants.
What do you expect to see? I expect to be paid either daily or weekly, the amount agreed to in the rental form.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes, but this happens regardless.
Did this issue appear after a specific patch or change you made to your system? This is the pack at launch.

Edit: I did eventually get paid, on a Wednesday at 5AM after my landlord sims received their bills, just like @Alas_Enkidu experienced later on in this thread. I was playing in an existing save and converted a residential unit into a residential rental lot, but didn't get my tax and utility bill for about two in-game weeks after the lot conversion and it seemed like a much lower amount than I should have been charged (I was charged like $380 in total for taxes and made over $2K in rent - I still lost money due to maintenance events, but if that setting was off I'd have made a ton). I was also on the lot when this happened. I don't remember if I was on the lot the week prior. I don't think I earned anything from my first tenant (they broke the lease and moved out), but the second tenants did pay after their lease renewal period.

Something is kinda wonky here, but it looks like it isn't as simple as getting paid rent versus not getting paid rent - some kind of error with the internal calendar system?

[GoldBiene]

I have the same problem - my tenants are not paying rent.

I don't know if this is the same problem but I also do not have to pay any bills any more since installing the pack??

Maybe there is a connection...