August 2021 - last edited August 2021
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.63.134.1020
What expansions, game packs, and stuff packs do you have installed? All to date
Steps: How can we find the bug ourselves? Play until you receive a message from the Landgraab Power Company: Landgraab Power Company Safety Alert: Due to squirrels we are going to turn off your power some time in the next 48 hours. Are you prepared Choose prepared as option.
What happens when the bug occurs? The power is shut off but never turned on again.
What do you expect to see? Power to come back after a while
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Eco Patch
This is a re-write of this issue: https://answers.ea.com/t5/Bug-Reports/OPEN-Power-shut-off-despite-paid-bills-shut-off-to-early/m-p/9... as that thread has turned into a multi-issue thread.
The original thread had 120 me toos but not all are this bug.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2020
This most definitely is an issue/bug I got a call from the Landgraabs that my power would be shut off (and that they hope I'm ready) and it never came back on. When I leave my lot or exit the game then come back, it gets restored, but will soon turn right back off. Rinse, repeat. No CC installed and there are no N.A.P's that have been voted for that affect power.
Here's the screenshot of what it says when I hover over a light.
December 2020
This is the result of a power saving NAP being in effect in your neighborhood. Invest in windmills/solar panels or repeal the NAP.
December 2020
December 2020
Please read the already given answer.
August 2021
That answer is unfortunately wrong.
August 2021
I am having this issue too. It only seems to affect apartments and it is tied to the prank calls added to the game with Eco, not to NAPs or not paying the bills. You get a call claiming the Landgraab power company is going to shut off your power due to squirrels. If you click the wrong option your power is turned off. It is supposed to last 48 hours, but the power never comes back on. If you exit the game and come back in, the power is restored, but only temporarily. If your Sims leave the lot and come back, the power is gone again.
I have even tried moving my Sims out, bulldozing the apartment and restoring it with a save from the gallery, but the power is gone when they move back in.
August 2021
August 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2021
I don't remember whether I left my lot during the 8 hours or not because there is nothing in the game that suggests when exactly the power will be coming back on. I will say that several days later, the power was still off. Moving my household off the lot did not fix the issue. That particular lot where I answered "Prepared?" was permanently a powerless lot. I tried repairing game files and that did not fix my issue. I ended up just starting a new save.