November 2019 - last edited June 2020 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.58.63.1010
What expansions, game packs, and stuff packs do you have installed? All. Have every single one.
Steps: How can we find the bug ourselves? Not sure, mine just is there. No mods and no cc installed.
What happens when the bug occurs? My sprites are squares.
What do you expect to see? Sprites, kinda like little fish things.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. When I got discover university it was happening.
My sprites are squares when they shouldn't be. No mods and no cc. Just happened on it's own when I joined secret society.
Edit By Crinrict: Adjusted Title
Solved! Go to Solution.
December 2019
I had this issue. Fixed it by turning off "Laptop Mode" in the graphics settings.
November 2019
Hi @HamateurGG
moving this to tech for troubleshooting
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Please also post a picture of your ingame graphics settings.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2019
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.assets.beta-gp03.61
What expansions, game packs, and stuff packs do you have installed? All expansions, all game packs, a few stuff packs.
Steps: How can we find the bug ourselves? Unknown
What happens when the bug occurs? The sprites won’t render and show correctly
What do you expect to see? Sprites looking weird.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
I joined the secret society and the sprites look crazy. I changed the settings to higher quality and still no change. Help! I’m running macOS Mojave version 10.14.5. My MacBook Pro is the 2.3 ghz intel core I5, 8gb ram. Thanks!
December 2019 - last edited December 2019
@Samalebiermann Could you post a picture of your ingame graphics settings ?
Also what graphics card do you have in your Mac ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2019
Please can you also provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
December 2019
I had this issue. Fixed it by turning off "Laptop Mode" in the graphics settings.
June 2020