Items in Storage Box/ICYA Chest unable to take out

by RickyTinop
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Original Post

Re: [DU] ICYA Chest Inventory Locked After Moving

★★★★★ Novice

I  just tested this out. I moved all my sims out with the old chests and a new one and it was fine this time. So not sure what caused the issue. The only thing I can think that I did last time was that I wanted to move my main sim away from sim's she was living with and in with other sims, but I wanted to move some stuff with her but not all of it, so instead of splitting the household I moved all the sims out and sold the furniture and then split the household and moved the other sims back into the old house, if that makes sense.

Message 11 of 40 (3,578 Views)

Re: [DU] ICYA Chest Inventory Locked After Moving

★ Guide

It's not just the ICYA - Chest. The Sticker Storage Box from Eco does the same thing.

https://answers.ea.com/t5/Bug-Reports/ECO-DU-Items-in-Storage-Box-ICYA-Chest-become-unowned/m-p/1041...

Message 12 of 40 (3,561 Views)

Re: [DU] ICYA Chest Inventory Locked After Moving

[ Edited ]
★ Guide

I've noticed this problem also...

My sim got married and took all her stuff from her brother's house to take with her but when she went to move to her own house, I placed the box and I couldn't take anything inside Frown

It contains a bunch of photos and some other random items that she collected over her childhood time. So I'm a little sad I can't put the items in her new house and are basically stuck inside that storage box now Frown

Message 13 of 40 (3,521 Views)

Re: [DU] ICYA Chest Inventory Locked After Moving

★ Guide
@AgentBumblebee81 It happened to me when the boxes were in her own inventory so I don't think the household inventory is the problem. I did try this out and I got my stuff back but the photos that were in there were gone (They were just black) Frown
Message 14 of 40 (3,492 Views)

Items in Storage Box/ICYA Chest unable to take out

★★★ Newbie

Product: The Sims 4
Platform:Steam-PC
Which language are you playing the game in? Simplified Chinese
How often does the bug occur? Every time (100%)
What is your current game version number? 1.82.99.1030
What expansions, game packs, and stuff packs do you have installed? Every pack ever published
Steps: How can we find the bug ourselves? 1) Move something (e.g. apples, bananas, photos, etc.) into a sticker box or ICYA chest, 2) move the chest to a sim's personal inventory, and 3) have him/her go to univ. Or, instead of 3), do 4) seperate this sim from a family more than 2 and move him/her to a new slot.
What happens when the bug occurs? Everything in the container seems to be locked, unable to be moved out. They seemed to be no longer owned by the sim.
What do you expect to see? Everything in the container is still owned by the sim and free to be taken out.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

It's the same problem described in:

https://answers.ea.com/t5/Bug-Reports/DU-ICYA-Chest-Inventory-Locked-After-Moving/td-p/10720094/high...

and

https://answers.ea.com/t5/Bug-Reports/FIXED-DU-ICYA-Chest-Inventory-Locked-After-Moving/m-p/8442740/...

who says this was fixed in Patch 1.67.45/ 1.32, but I still got it in version 1.82.99.1030.

 

Another problem of blacked photo also occurs, like the post below:

https://answers.ea.com/t5/Bug-Reports/OPEN-Photographs-turn-black-Patch-1-58-69/td-p/8471971/highlig...

 

P.S. It is noticeable that, if my sim is the only sim in the family, this problem does not occur when I move him/her to a new slot. 

i.e. It occurs when there are multiple sims in the household OR the sim goes to univ. 

 

P.P.S I am not actually an English speakerFrown Sorry for my bad English. I will try my best to clarify if there's any confusion. 

Message 15 of 40 (3,433 Views)

Re: Items in Storage Box/ICYA Chest unable to take out

Hero
@RickyTinop I merged your thread with the other active thread as you said it's the same thing.

If there's already a thread to a problem, you can just click me too on the first post and add your voice to the thread if needed.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 16 of 40 (3,382 Views)

Re: [DU] ICYA Chest Inventory Locked After Moving

Community Manager (retired)

Could anyone experiencing this issue possibly share a save file where you've seen it occur? You can DM me the link to your save, thanks so much!

 

Instructions for sharing your save: http://answers.ea.com/t5/The-Sims-4-Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Tea...


This account is no longer accepting Direct Messages. If you need to send a Direct Message, please send it to TheSimsDirect. Thank you.

Message 17 of 40 (3,327 Views)

Please explain the keepsake box.

[ Edited ]
★★★ Guide

So at home, my teen could freely store and remove stuff from her keepsake box. So I packed it all full of goodies so they wouldn't clutter my inventory and took off to University. I put my keepsake box on a table in my room.. and none of the stuff is retrievable. (except her two old school homework books.)   

 

What's the point of a keepsake box if you can't access the stuff that is in it if you move away from your home? 

 

Oh, you can access fruits and vegetables.. but only to "Place in World" (individual items, not stacks) and then once it's placed, you can eat it.. but not put it in your inventory. 

Message 18 of 40 (3,002 Views)

Re: Please explain the keepsake box.

Hero
@vyvexthorne Is this the same as this for the ICYA chest: https://answers.ea.com/t5/Bug-Reports/DU-ICYA-Chest-Inventory-Locked-After-Moving/td-p/10720094 ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 19 of 40 (2,969 Views)

Re: Please explain the keepsake box.

★★★ Guide
@crinrict Ahh.. so a bug of some sort. Added my "me too"

Fairly easily resolved if you realize it fast enough.. just recover a save from before you moved, take everything out of the box and put in your inventory, move, put everything back in the box. Kind of a hassle but whatever.
Message 20 of 40 (2,950 Views)