Can't enter client's apartment in home decor

[crinrict]

@Psychotps Generally or just the penthouse lots ?

Everyone else: Can you try teleporting your Sim to the balcony and see if you can known on the door ? I don't think it will work as it's probably not the front door but it's worth a try

[Psychotps]

@crinrict 

General. Although I haven't had a gig yet in a penthouse. I've been too busy fighting the gig "Additions" glitch... and losing.

[Sazalou87]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.75.125.1030
What expansions, game packs, and stuff packs do you have installed? expansions: Cats&Dogs, City Living, University, Get Famous, Get to work, Get together, Island Living, Seasons, snowy escape Game packs: dine out, outdoor retreats, parenthood, realm of magic, spa day, vampires, dream home decorator
Steps: How can we find the bug ourselves? Within the dream home decorator career, accept a job that takes you to an apartment lot. There doesn't seem to be a way to get inside the apartment.
What happens when the bug occurs? The building is completely locked off. When I try to travel to the lot, it says that the lot is not accessible.
What do you expect to see? I would have thought that I would be able to click on the building or see inside any corridors to be able to 'knock on door' or similar.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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Please help to fix so I can progress in the career.

[crinrict]

@Sazalou87 Is this for an apartment or a penthouse ? Which lot ?

[mmmtacobaguett]

I've experienced this with the Spice District penthouse (and have successfully done gigs for apartments).

When my sim teleports to the gig, it teleports to the street outside the penthouse, and clicking on the penthouse block gave no options (it doesn't even get highlighted). I then teleported my sim to the terrace of the penthouse, but I couldn't knock on any of the doors (they were not front doors).

While up on the terrace, I could click on the block of the penthouse to go down as normal. After going down like this, I was back at where I started with no options of getting into the penthouse. I eventually had to cancel the gig, which lost me a lot of reputation since I was "in the middle of a job".

[crinrict]

@Psychotps Keeping this for penthouses for now.

@mmmtacobaguett I moved your post over to the penthouse thread.

[Bearpal64]

@Sazalou87 I managed to get through my first gig at the apartment in San Myshuno. I failed it completely but it still worked .

[EchoTermis]

I don't even have a door - there is just a gap. The before photo is available but that does not work because she cant get in the apartment

[crinrict]

@EchoTermis Sorta like this: https://answers.ea.com/t5/Bug-Reports/OPEN-PSP-Paranormal-Investigator-Appartement-is-missing-door/m... ?

What apartement is the gig for ?

[unevenstone92]

Same issue for me. Tried every possible door to see if I could knock. Tried going up to the top balcony. Nothing worked. Ended up having to quit out of the gig.