August 2021 - last edited September 2021
Hello.
Could someone share an unmodded save where the issue is actively occurring? If so, instructions on how to share saves are here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...
EDIT: We no longer need saves for this issue. Thank you.
This account is no longer accepting Direct Messages. If you need to send a Direct Message, please send it to TheSimsDirect. Thank you.
August 2021
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.78.58.1030
What expansions, game packs, and stuff packs do you have installed? Island Living Cottage Living City Living Seasons Cats & Dogs Get to Work Get Together Dream Home Decorator Strangerville Parenthood Spa Day Outdoor Retreat My Fist Pet Laundry Day Toddler Backyard Vintage Glamour Fitness Kids Room Spooky Outdoor Patio
Steps: How can we find the bug ourselves? 1. Purchase fireworks from a vendor at a festival or buy mode or something 2. try to light them 3. Notice that there's an animation bug and then they don't light the fireworks
What happens when the bug occurs? There's an animation bug and the fireworks are not lit
What do you expect to see? I expect them to light the fireworks.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
Basically what's written here. I noticed it at the humor and hijinks festival. Bought fireworks, tried to light them and there was an animation bug and they failed to light them. I recently did the upgrade and also purchased a bundle of Island Living, Outdoor Retreat, and Spooky Stuff.
August 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2021
Hm yeah it doesn't happen when I start a brand new save, but I confirmed it still does in my existing save. What kind of information does the save contain? I'm wary about sharing files from my computer, but I also understand it's necessary for debugging purposes. Is there any identifying information about my computer, previous mods/items I had installed, etc? How do I know which save is which because they have obfuscated names like "Slot_0000000f.save"?
Once I know which save it is I can send it over.
Thanks!
August 2021
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 177.146.1030
What expansions, game packs, and stuff packs do you have installed? Everything except Batuu.
Steps: How can we find the bug ourselves? Create a sim and go to the humor and hijinks festival. Try to take a drink to join either side. After a few real life seconds, a last exception occurs and then it doesn't appear like you can join either side. Pranksters and Joksters don't appear on the fountains anymore. You can still join, it just has this visual glitch. Also, sims cannot light fireworks at festival.
What happens when the bug occurs? "Join the Pranksters" and "Join the Joksters" leave the fountains and are replaced with drinking certain kinds of teas. You can still join the groups by drinking from the fountains but it doesn't specify which group. When it comes to lighting fireworks, the sims get reset and do the T-Pose for a split second and don't do anything.
What do you expect to see? "Join the Pranksters" and "Join the Joksters" staying on the fountains and no last exception produced. Also, I expect fireworks to go off.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Patch after Cottage Living.
I have attached all of the last exception files that have been created by my game.
August 2021
August 2021
August 2021
Hello @SimplestClerk
Could you please use the approved methods listed in the post I linked before?
If you'd prefer not to share publicly, you can send me a private message with the link.
Also, to answer your previous questions:
This account is no longer accepting Direct Messages. If you need to send a Direct Message, please send it to TheSimsDirect. Thank you.
August 2021
September 2021 - last edited September 2021
Hi - I'm trying to send you a link via PM and it's not letting me send it. Says 'access denied' for some reason. I'm trying to send an unmodded save...
Edit: NVM, sent it.