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[OPEN] [CL] Sims 4 city living illuminating pillars not illuminating

by HobNob40

Original Post

[OPEN] [CL] Sims 4 city living illuminating pillars not illuminating

[ Edited ]
★★★★ Novice

Product: The Sims 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? I have all the pathches
What expansions, game packs, and stuff packs do you have installed? All of them as of 02/18/2019
Steps: How can we find the bug ourselves? Place the illuminating pillar from city living and see if it lights up inside or at night.
What happens when the bug occurs? The pillar doesn't illuminate the environment, or have an ambient glow. With no other lighting it looks pretty much black.
What do you expect to see? I'm sure the pillar used to look like it was illuminated. I used it in a lot I built over a year ago and have just returned to, I'm sure it acted as a light and glowed.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Some time ago I built a lot using the illuminating pillar that came with City Living as a major design feature. I have just recently returned to play the family in this lot and am convinced that something has changed about how the pillars look. I've done a search and can't find any other posts on this issue so wonder if it's something that I've made an error about. But I remember the space having a rather nice sci-fi glow to it and now it looks flat and uninteresting. I removed all the CC and cleared the cache and repaired via origin. I've started a new save and built a test lot using the illuminating pillars and have the same problem, that being that they are not lighting the environment or themselves, as in the image I've included. I have the highest settings for all graphics options and I'm not in laptop mode. Also I'm sure I haven't changed any settings. This is the first time I've posted anything and my sincere apologies is I have made an error in posting etiquette. My thanks for any advice on this issue.

02-18-19_10-58-04 AM.jpg

Message 1 of 3 (289 Views)

Re: Sims 4 city living illuminating pillars not illuminating

@HobNob40 I can confirm that I see this issue in my game as well, and indeed they did light up at night in the past (I used them in several builds).  Will add this to our list.

I love to troubleshoot and help resolve issues, but I do not work for EA and am doing this on a volunteer basis. Please be patient, as sometimes life happens, and it may take me a bit to get back to you.
Message 2 of 3 (245 Views)

Re: Sims 4 city living illuminating pillars not illuminating

★★★★ Novice
Thank you very much for looking into this.
Message 3 of 3 (224 Views)

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