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[OPEN] [CL] Elements disappear from view in open story apartments

by Hallinish
Reply

Original Post

Re: Objects on 1st level hidden when switching to 2nd level

Hero

Hi @anthonyjalan 

 

merged your post with existing thread on the issue.

 

Please click me too on the first post.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game. Questions belong in the forums. I don't answer questions via PM.


Important Threads


Message 51 of 59 (207 Views)

Re: Objects on 1st level hidden when switching to 2nd level

★★★★ Novice

Please link to said post.

Message 52 of 59 (197 Views)

Re: Objects on lower levels disappearing when on upper level

★★★★ Novice

Do not follow technical support, in my opinion they have generic "one fix" problem solvers for issues that are not with your computer or game but with the developers and the bug itself. 

Message 53 of 59 (186 Views)

Re: Objects on lower levels disappearing when on upper level

Hero

Your thread was merged into the current bug thread. Don't think there's a workaround.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game. Questions belong in the forums. I don't answer questions via PM.


Important Threads


Message 54 of 59 (184 Views)

Re: Objects on lower levels disappearing when on upper level

★★★★ Novice

I would like to add myself to the list of players who seem to be experiencing the same issue. For me though, it only affects split-level buildings in San Myshuno. So very frustrating. I seem to remember that I started noticing this since the major terrain editting update. I have attempted several times to contact EA. Either through chat, twitter, or you name it.... They have never gotten back to me. Sort of getting fed up with it that no-one seems to take the time to address this issue (even if it is just with a short message saying "They are working on it."). Attached another screenshot of one of the occurences (read: one of several in my game!).

 

Also, if I do not follow the proper protocol, I apologise; I am new to this platform.

Message 55 of 59 (160 Views)

Re: Objects on lower levels disappearing when on upper level

★★★★ Novice

That bothers me too. There is no way to contact EA when we have a problem. I also tried to contact Origin, and got no response. We pay a high value for the games and expansion packs and we have no assistance service.

It is impossible to play in San Myshuno.

Message 56 of 59 (150 Views)

Re: Objects on lower levels disappearing when on upper level

★★★★ Novice

They have just released an update patch, but the bug persists Disappointed

Message 57 of 59 (130 Views)

Re: Objects on lower levels disappearing when on upper level

★★★★ Novice

This is so frustrating! Even bugreports with 20-odd metoo's get priority. How can it possibly be that this is NOT a priority?! I have tweeted several gurus. Hope that that might bring it to their attention...

Message 58 of 59 (80 Views)

Re: Objects on lower levels disappearing when on upper level

★★★★ Novice

Just to give everybody a headsup! (See the screenshot)

Message 59 of 59 (50 Views)

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