December 2019 - last edited February 2021 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.58.69.1010
What expansions, game packs, and stuff packs do you have installed? Everything besides Moschino and Toddler Stuffs
Steps: How can we find the bug ourselves? Using a robot vacuum to clean messes, either through manual starting of its cleaning routine, or automatically through the dock.
What happens when the bug occurs? Robot Vacuum will travel to a mess, but will not be able to pick it up.
What do you expect to see? Robot Vacuum seeks out, cleans mess, and removes it.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Update to current version, purchase of Discover University. Update of existing mods.
Issue has occurred after my blackout period waiting for mods to update from before the pre-Discover University Patch (approximately a week before that patch, to 11/29). My version at that point was current. At that version, Robot Vacuums operated as anticipated.
Due to another minor bug, I have downloaded a mod in the past called Smarter Robot Vacuums, which worked well and brought them to good efficiency at the pre-DU patch.
After patching my game to the indicated version, and installing Discover University the Vacuums have broken functionality.
With the mod, the vacuum seeks out the mess (I have tested both puddles -with appropriate upgrade, and garbage piles), arrives on the spot, pauses, then moves on without removing the mess.
At first, I suspected the mod at fault, so I removed it. This changed the symptoms, but not the result. The robot seeks the mess, arrives on the spot, plays the animation to clean the mess, then moves on without the mess being removed.
I suspected another mod may be at fault, and took time removing individual mods, then removed my entire mods folder, each result being the same as the having removed just the smarter vacuums mod.
This issue happened on a brand new save file for the current patch level.
(Removed mod link) - Atic
Edit By Crinrict: Adjusted Tag
Solved! Go to Solution.
February 2021
We did some maintenance on all Robot Vacuums so now they will actually clean up messes instead of just roaming around your Lot. Especially those created by Children and Toddlers - Big Yikes! Glad that warranty was still in place though.
Fixed in Patch 1.7186/ 1.38
If you're still experiencing this issue, please create a new thread.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2019
I did not want to put this into the main bulk of the bug report, mainly because this is pure conjecture on my part. I wonder if the addition of the new cleaning bots in the DU expansion may have introduced a duplicate or override file in the game package that is causing this issue.
December 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2019
December 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2019
December 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2019
I have this problem as well. The vacuum cleans absolutely nothing. It just moves about the house and doesn't pick up anything. I have three hairy dogs and the piles of hair are driving me insane since the butlers and maids don't really clean either. I have all packs and I've updated the game to version 1.58.69.1010. Don't know if the vacuums worked before the latest patch since I haven't tried them.
December 2019 - last edited December 2019
Tried several different combinations For some tests I used the Rustic Residence (RR) in Windenburg, the other one is called "Newcrest Starter" (NS) and was made by "SimsOnlineCom" on the Gallery. The Newcrest Starter is the current home in my current save.
Each of the below test are new saves, except where noted.
In relation to the garbage thing, I'll try some more testing in my main game for that later today. I feel like the area allowances for the garbage piles to spawn has changed (the amount of space around the object for it to spawn), but I may just be mis-remembering it, I would swear that I have repaired things in the past in smaller quarters and gotten garbage to spawn.
December 2019