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[OPEN] [CD] Pets running away during vet examination/ table goes down

by Chokelate
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[OPEN] [CD] Pets running away during vet examination/ table goes down

[ Edited ]
★★★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? pets patch
What expansions, game packs, and stuff packs do you have installed? All except: Get Together, Toddler Stuff, Fitness Stuff, Spooky Stuff, Outdoor Retreat, Cool Kitchen Stuff and Holiday Celebration
Steps: How can we find the bug ourselves? Have your own vet clinic, examine a pet (it seems to mainly be cats) and hope for the worst.
What happens when the bug occurs? The examination starts and the table goes up. Eventually the table will automatically go down (sometimes instantly, sometimes after a couple of minutes) and the pet runs off. The pet returns after a while and examination can continue then, however it may get disrupted again.
What do you expect to see? Hopefully a fix so I don't have to leave patients waiting, or dismiss the runaway pets every time (causing my rating to go down).
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I'm not sure when this started as I just got this EP and I've had the issue directly when I tried out for vet clinic.

Message 7 of 25 (1,378 Views)

Vet-Can't examine pet

★★★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What expansions, game packs, and stuff packs do you have installed? Basegame, City living, Cats and dogs, Parenthood, Dine out, Bowling stuff.
Steps: How can we find the bug ourselves? Working at a vet clinic.
What happens when the bug occurs? I was going to examine a cat (patient) but the sim wouldn't. The cat would get on the examination table, and then the action gets canceled automaticy, and the table goes down again.
What do you expect to see? I expect to have the options to calm/examine/treat the patient, not have the action get canceled.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

I started a vet clinic and on the second day I got a problem, I can't start the examination. The action gets canceled automaticly and the table goes down again and the cat walkes off. This happened on the 5th patient, no problem with the ones before, but i couln't examine this cat.

I tried several times but everytime the cats goes on the examination table, the table goes up, then just goes down again. 

Message 1 of 25 (3,672 Views)

Re: Vet-Can't examine pet

Hero

Hi @Kanvius

 

I sometimes had this happen but I could always get them back on the table (either by clicking on it or the cat went back on their own)

 

Do you always get it now or was it just that cat ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 25 (3,647 Views)

Re: Vet-Can't examine pet

Hero

Tagging @Kanvius for feedback

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 3 of 25 (3,612 Views)

Re: Vet-Can't examine pet

★★★★ Novice

Still happens sometimes but they get back on after 4-5 tries.. That one cat tho, did not go on even if i tried 10+ times so i had to dismiss the patient :/

Message 4 of 25 (3,594 Views)

Re: Vet-Can't examine pet

Hero

Did you create your own vet clinic ? If so, could you upload it to the gallery so I can try it ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 5 of 25 (3,584 Views)

Re: Vet-Can't examine pet

Hero

Tagging @Kanvius again

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 6 of 25 (3,567 Views)

Re: Pets running away during vet examination

Hero

Hi @Chokelate

 

there's another similar thread somewhere but I can't find it atm.

 

I've seen this maybe once in my game when I was playing the vet career. 

 

Do you have any idea what triggers it ? Are they low in need, really stressed ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 8 of 25 (1,359 Views)

Re: Pets running away during vet examination

★★★★ Novice

I think it may be trait related because the cats weren't stressed or low in needs. They just seemed to run off the map and took a bit to retrieve.
It could be that the carefree (or something like that) trait may not properly work when taking vets in consideration :P

Message 9 of 25 (1,357 Views)

Re: Pets running away during vet examination

★ Apprentice

I think this is caused by their owner starting an animation/interaction with their pet around the same time that your active vet sim greets the owner (to start the exam with the pet).

 

I've noticed that the pet will wander away towards the spot on the floor where the owner was but then reroutes back to the exam table once they get to the spot on the floor. Mostly the owner will have moved to stand somewhere else.

 

If the owner is still standing in the same spot then the owner will interact with the pet and then the active vet sim often needs to cancel he exam and start it manually again.

 

Not sure if this helps any, but in a nutshell it seems like it is an animation that was started between the pet and it's owner that is causing animals to move away from the exam table and the surgery machine.

Message 10 of 25 (1,322 Views)

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