I had the same issue. If you keep playing, eventually the cat or dog will be taken away due to neglect, and then your game should go back to normal
I live in the part of brindleton bay where the boat is to get to the lighthouse and that is a quick fix
Sorry if my English is bad.
But I think, I have solved the problem. The same glitch happened to me, when i was trying to sell one of my puppies. But i fixed the problem, by putting the puppy in a room without acces to food, and because of that, the agentservice took it away since it was starving, and that made the glitch go away.
For me, my sim put a puppy for sale, the adoption manager came and left with the puppy, but the crate is still there, and I can't do anything to the lot, cannot travel, ect... It still thinks a household event is going on, but there's no traces of one that have been left.
Product: The Sims 4
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? 188.8.131.520
What expansions, game packs, and stuff packs do you have installed? Cats & Dogs, City Living, Get to Work, Seasons, Outdoor Retreat, Parenthood, Luxury Party Stuff, Vintage Glamour Stuff
Steps: How can we find the bug ourselves? Call for a service and choos to get an adult dog put up for adoption. When the adoption agent arrives leave him alone and let him get on your computer and then kick him off. After a while he will disappear and return until ultimately leaving without the dog and dog crate.
What happens when the bug occurs? The adoption agent disappears multiple times and reappears and then disappears finally leaving the dog and dog crate withour taking them.
What do you expect to see? I expect to see the adoption agent load up and take the dog as the adoption process normally works and leave with them.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
The game claims and adoption process is till happening, I cannot go in build mode or adopt a dog or move the household. The dog still shows up at the bottom bar in gthe family although when I click the actual dog no interaction options pop up and the dog still walks around and everything. The family is also sad the dog left even though it is still on the property and fine.
merged your post with existing thread on the issue
Please click me too on the first post
It would be good to test if you get the same issue without mods installed though
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2 weeks ago
I have a simular problem were the adoption guy doesnt show up when i try to sell my animals, then im stuck ( cant travel, cant build mode, i cant call the adoption guy agian)