[CD] Pet cats can't use the litter boxes and pets freezing

[crinrict]

I will try on Monday. Have some RL stuff this weekend and not that much time.

[DragonAge_300905]

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@crinrict wrote:

I will try on Monday. Have some RL stuff this weekend and not that much time.

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Thank you.

[crinrict]

Added this to inconclusive issues for now.

I can't duplicate at this point so if anyone has more info, please post.

[RUSSIANQ]

Cat Won't Use The Litter Box/"(cat's name) would like a nice, clean litter box" - Issue.

Issue:

< Hello, I also wanted to address the issue with the litter box. I've had this issue ever since the expansion pack came out and I don't know if it's in a progress of being fixed soon or not, so I would like to report it anyways. So the problem happen to appear every time the cat wants to use the litter box- the cat icon becomes red and when my sim asks ''What's wrong?" it says: "(cat's name) would like a nice, clean litter box" but the cat just won't use it. Every time she wants to use the litter box, I have to go to the build mode, delete the old box and place the new one right infront of her.>

Steps I took for Issue to occur:

< Right after I added a cat to the household, I've placed the litter box on the second floor of the house in the sim's washroom and my sim's cat went there and used it for the very first time and right after that the bug started to appear. So I've checked the forums and decided to try few things to fix the issue. I've tried changing different types of litter boxes, I've tried calling the cat in the same room where the letter box was - but it didn't work. I've tried placing the litter box on the first floor washroom and also just placing it on the first floor (open space) living room in case, for some reason, the cat just didn't know the location of the litter box, unless it is literally in her field of view - but non of these actions helped. 

Where does the bug occur?

<I tried to start a new game for the testing purposes, but it seems to just happen in any game I play. I've tried to repair the game - didn't help. Seems like the only thing that works, is to replace the box every time she wants to use it and put it RIGHT infront of her (which is obviously, extremely  annoying)>

Mods/CC

<I don't have any Mods/CC in my game.>

Expansion Packs/Game Packs/Stuff Packs:

<I have the following Expansion/Game Packs:

"Cats&Dogs"

"City Living"

"Get Together"

"Spa Day">

Occurring since

<The problem occurred when I added a cat to the household for the very first time, after about 2 weeks after the "Cats&Dogs" expansion pack was released (not sure if there were any new patches at that time, if there were I definitely updated the game. I play on Mac. >

Thank you, hopefully the issue will be fixed soon.

[crinrict]

So it's still happening in your game ? Would you be willing to share your save with me ?

[elleofaquitaine]

I have this glitch as well. My cats are not freezing, but I seem to have permanent poop in my litter box and no options to do anything about it. I use the scoop free litter box and the laser one. This has occurred with both of them. My pets can use it fine the first 5 or so times, but after that, I cannot clean it and the cats will not use it. My only option is to add to inventory. I have just been deleting it and buying a new one, but that is super annoying. 

I have: 

Cats & Dogs

Get to Work

Spa Day

I also do not use any mods. 

[crinrict]

@elleofaquitaine

would you be willing to share your save ?

[SimGuruNick]

If anyone could share a save file of where they're having this issue, it'd be much appreciated, thank you much! 

Info for sending me a save: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...

[DragonAge_300905]

@SimGuruNick

I adopted mayor whiskers,  he can't use the litter box. I put the file on google. Here is the link, I think.

cat litter box not working save

[JasonVega2]

Wanted to weigh in on this issue also. Since it is also happening to me.

Product: The Sims 4

Platform: PC

Which language are you playing the game in: English

How often does the bug occur: Whenever the cat needs to go to the bathroom.

What expansions, game packs, and stuff packs do you have installed: GTW GT, CL, CD, OR, SD, DO, PPSP, SSP, BYSP, BNSP, FSP

Issue: Cat will not use the litter box even though she is very uncomfortable and asking for a "nice clean litter box". She will not use the litter box, even if surrounded by litter boxes of every variety that can be purchased.

Steps I took for Issue to occur: Feeding the cat was enough to cause this issue. When it came time for the cat to go - it was all a big "no go". I adopted the seal-point female kitten, "Nova", so I don't think it is the breed, unless there are several breeds that are affected. I wonder if it is trait-related. The only two traits that I am aware of the cat having are "glutton" and "aloof." I attempted to delete and then buy new litter boxes.That didn't work - even if I placed the litter box right in front of her. Re-starting the game made no difference.

Where does the bug occur: I have attempted to place the litter boxes in the bathroom kitchen, living room, hallway, and porch. It doesn't work anywhere.

Mods/CC: 5 articles of clothing CC. Problem occurs with and without CC active.

Occurring since: Since I purchased the expansion. I have not seen any pets anywhere else in the game yet. I have had the cat for less than one Sim day. The cat cannot go to the bathroom so I have stopped playing the game. I am afraid to continue playing the game because I do not want the cat to be taken away because of "neglect" like what could happen in Sims 3. I also do not dare switch households for the same reason.