December 2018 - last edited December 2019 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.47.51.1020
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? have stairs with fencing around it
What happens when the bug occurs? Part of the stairs will disappear
What do you expect to see? Stairs to not disappear
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
This seems to happen with any kind of stair too
Thought was worth mentioning. The stair leaves a hole in wall when placed by wall
December 2018
@SproutLee I'm not having stairs disappear or cause holes in the wall in my game while building on terrain, so could you perhaps provide a more detailed set of steps as to how the problem occurred in your game?
December 2018
December 2018
@BryonyRae I'm seeing this as I move the camera around
I also tested this on another lot and it seems to be only happening on (Umbrage Manor)
Or it might be because there's no ceilings around it.
This only happens when I'm on the floor above
December 2018
December 2018
This is another save, same house
It seems to do this with these multilevel areas
December 2018
That lot must be bugged, because I'm not seeing this on any of the other lots.
December 2018
Seeing the door disappear as well
December 2018
@SproutLee Sorry I'm late in getting back to you on this. I took a look at Umbridge Manor in my game, and I still don't see the issue, even after modifying the space to make it look more like it does in your images. The images remind me of the known issue we have in this thread with regard to visibility of lower floors in apartments. This is the first I've seen of it happening outside of apartments, but perhaps something in the steps you took in modifying the build caused the issue. I wonder if you wouldn't mind the following: 1) start a new save, 2) go to Umbridge Manor in that save, 3) take a video (or write down) each step you take in modifying the build until the glitch happens, and note when it happens in the process. That should help us narrow down the cause. Thanks!
December 2018
@BryonyRae Here's a video of what happens on a repaired game and new save. Seems like the outside trim comes inside the building when placing fencing near a wall as well.