Not registered for Grand Arena

[JediSSBJ]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone 12
OS Version IOS 16.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 259-713-764
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Ever time I finish a Grand Arena Championship the next one starts without giving me the opportunity to join. It only says the event is already in progress. So I have to wait like a week for the next GA to start and now it lets me sign in.
Steps: How can we find the bug ourselves? I have reported this issue several times without ant solution.
Connection Type Wifi
Please select your region North America
Country Mexico

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No error messages in screens, just no invitation to join GA

[Alex84Swgoh · Accepted solution]

There is NO GAC currently. That's not a bug. The message "Already in progress" is miss leading, but GAC stops for a week right around the time Conquest starts. Go check out the Event calendar and you'll see there is no GAC currently. 

[Alex84Swgoh · Accepted solution]

There is NO GAC currently. That's not a bug. The message "Already in progress" is miss leading, but GAC stops for a week right around the time Conquest starts. Go check out the Event calendar and you'll see there is no GAC currently. 

[JediSSBJ]

Thanks, good to know. They should change the message to avoid confusion.

[Alex84Swgoh]

You're absolutely right, they should change it to "No event is currently in progress" or something along those lines. I freaked out once exactly for the same reason, I thought I missed it due to the "Event already in progress" message. But I believe GAC is 3 weeks on, one week off. And the week off (so far) perfectly aligns with when Conquest starts.

Anyways I'm glad you didn't miss anything, I wish you many wins in the upcoming Grand arenas! 🙂