January 2020
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? xCLOUD_VIIx
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Playing the game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Since the start of season 3
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue?
What happens when the bug occurs? I am not recieving any battle pass rewards after purchase
What should be happening instead? I should be getting my rewards obviously
Steps: How can we find the bug ourselves? Your the creators resolve this
Please fix this before the season ends I want what I paid for this is my first battle pass and getting to level 50 and not recieving any of the rewards is very concerning if not well I expect a full refund for the money I spent buying the battle pass
January 2020
Hi @xCLOUD_VIIx.
You haven't received any of the Battle Pass rewards at all so far? If you look at your Battle Pass in-game is it showing that you've been leveling it up and that you've already earned the rewards up to that point?
/Kent