Not getting apex packs on apex legends.

by scopion247hill
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Original Post

Not getting apex packs on apex legends.

★★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? scorpion247hill
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. No squad mates
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? All of them
Which Legends were your squad mates using (if applicable)? No squad mates
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In the lobby looking at exp break down
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Looking at the screen
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Enough to get two levels
When did this happen? (dd.mm.yy hh:mm) 5/31/2021
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I don’t get any apex packs for getting two levels, this has happened for the past 30 levels.
What should be happening instead? I should get apex packs ever two levels
Steps: How can we find the bug ourselves? I don’t know refresh my account maybe, on top of that can you refund me the apex packs.

Ok so if you go up two levels you should get one apex pack, I have gone up 30 and not gotten one. 

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