Two days in a row, I've refilled in Cantina to farm shards that supposedly dropped, but haven't been added to inventory. Thought I just hadn't counted right yesterday, so today I tracked all my shards before & after. Missing more than I'm comfortable with, especially after paying 100, 200, and 400 crystals for refills (1400 in two days).
Right. Not actually getting the character shards that have shown as dropped from completed Cantina battles. I wrote down every character today, and how many shards I had of each. Was close enough to promoting a couple, so I refilled to get them.
Used SIM cards, to skip animations, and get right to the loot. Kept count of what shards dropped as I went along.
But none of them that showed as had dropped have appeared in my inventory. And it's quite a few that are missing, like 25+ from 3 refills. Not sure I got all the ability mats shown as dropped either, but I wasn't tracking that.