Re: Northern Lights recolor skin not available

by EA_David
Reply

Original Post

Northern Lights recolor skin not available

★★ Newbie

Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID/EA Account name? RaginBanshee/ MagicMatter
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Load out section of the menu, in the firing range, and in any match.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. In the firing range, in a match, and in the load out section of the menu with the peace keeper selected.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? I don’t know
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? The northern lights recolor skin does not show up in unlocked skins on the PeaceKeeper weapon. It also is not applied in game when using the gun or in the firing range.
What should be happening instead? The Northern Lights recolor skin should be applied in game and it should be unlocked as an optional skin choice for the PeaceKeeper l
Steps: How can we find the bug ourselves? Go to the loadout section and select The PeaceKeeper, the skin will not show up. Go to firing range and equip the Peacekeeper and the skin is not applied

Purchased the Northern Lights recolor during season 12 if I recall correctly, had it equipped throughout the season, worked fine. Started playing again in season 14 but now the skin no longer shows up, and is no longer an available option in the load-out menu. 

Message 1 of 2 (195 Views)

Re: Northern Lights recolor skin not available

Community Manager

Thanks for the post, this is interesting. I can see you have "The Superstar" which was crafted during the last window of time where "Northern Lights" was purchasable, which is strong evidence towards you getting the recolor. However the logs don't indicate you owning it at all.

Do you happen to have any clips or pics of you using the skin?

David.png
Stay and Play.png
Message 2 of 2 (148 Views)