No ultimate token after beating Tier 6 of the GL Rey event [ Edited ]

[Tobiwan34]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Huawei P20
OS Version 10.0.0.542
Ally Code: 819-465-768

What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I won the Last Stage of the Rey event but i did Not get the ultimate token as a reward. I lost the 70 Tickets for the Battle and got nothing. I Had 72 Tickets now i have 2. No one of the custimer service could Help i tried it 4 Times.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country Germany

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No ultimate token after Beratung Tier 6 of the GL Rey event

[EA_Gunner · Accepted solution]

Hello @Tobiwan34 

I sent you a PM.

[EA_Gunner · Accepted solution]

Hello @Tobiwan34 

I sent you a PM.

[Tobiwan34]

@EA_Gunner Thank you i got the token