No territory battles rewards

[Bostonmess]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Wiko Ridge
OS Version 3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 724-742-432
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Didn't get the territory battles rewards and no rewards for the special mission in Phase 6.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country Germany

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This is what's missing plus the credits for special mission.

[Clintak5]

Same no rewards or stars for the achievement.

Allycode
895539631

[aahil3]

I'm also experiencing this problem. I opened an incident with customer service only to be told that I already received them. I didn't. Then they closed my incident without resolution.

134-295-645

[Bostonmess]

That's crazy how they treated you as customer!
I didn't get any feedback so far from Service!
It hurts because I did 114/114 phases, cleared all special missions and we performed 42* for the first time.
Loot is equil to 2.5 k crystals and 12.5 k TB token

Did you show screenshots?
I showed some from me and my guildmate that prove that I performed TB but didn't improve in achievements.
Hence, I got nothing!

[EA_Grasshopper]

Thanks for the report @Bostonmess, this has been sent up for investigation.

[Clintak5]

Same here Boston I did all phases, never left the guild and got no rewards or stars for the achievement.

There is a huge time investment into TB and while the gameplay can be dull with wave after wave of Snowtroppers the rewards make it worth while as you get a good bit of gear. This is super frustrating as a player

[Bostonmess]

Thanks a lot @EA_Grasshopper!

[Bostonmess]

Good luck @Clintak5 and all others here that they get their rewards

[aahil3]

@Bostonmess Did you receive yours? I've called several times now and I'm getting nowhere.

[Bostonmess]

No @aahil3
No news at all ...