Help us improve Answers HQ! Take Survey No, Thanks

No sounds in my game.

by ItsKatlyn99
Reply

Original Post

No sounds in my game.

★★★ Guide

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Huawei Mate 20 PRO
OS Version 10.1.0
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? You can find the bug playing the game on this device.
What do you expect to see? Obviously I expect to see a fix in future updates.
Connection Type Wifi
Please select your region Europe
Country

When I open the game, the background sounds (the background music you hear when you open the inventory, when you open the sts window or the treasure hunt event window, also the background music of the CAS) is missing.

 

I have already checked the settings, and I have the sounds enabled, and also the music is enabled.

 

Please fix this bug.

Message 1 of 5 (340 Views)

Re: No sounds in my game.

★ Guide
It’s been a long time and this issue has not yet been fixed... Sigh....
Message 2 of 5 (151 Views)

Re: No sounds in my game.

EA Live QV Team

@FreezerSim do you also have this issue? What device do you use?

Message 3 of 5 (140 Views)

Re: No sounds in my game.

★★★★ Guide
@FreezerSim Have you tried using different device/earphones/speakers to check if the problem is in the game or the device??
Message 4 of 5 (135 Views)

Re: No sounds in my game.

Hero
@EA_DragonsEye This is something we have been experiencing on Android devices for several years. I have a Samsung Galaxy Tab S3.

CCP Hero Banner - Blue.png



 No trabajo en EA.    

Message 5 of 5 (120 Views)
Twitter Stream