No reward

[slider6902]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone XR
OS Version 15.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 853533771
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Missing reward content from "Some Droids messed up..."
Steps: How can we find the bug ourselves? screen shot below
Connection Type Wifi
Please select your region North America
Country usa

‌

Received a notification in my SWGOH inbox stating: "some Droids messed up... This belongs to you." with no rewards to claim or additional context. Just the ability to delete the message. Was I supposed to receive something? Is this due to the ticket I just submitted about the crash and loss in Light Side Currency? https://answers.ea.com/t5/Bug-Reports/Lost-Light-side-currency-via-crash/m-p/11082784#M54681

[EA_UltraSlide · Accepted solution]

Hi @slider6902 

You did not miss any rewards.

This message is likely due to the the issue that some players are experiencing issues with receiving the Grand Arena Crystal payout at their chosen payout time. More info can be seen at the following link - Grand Arena Crystal Payout Timing Issues.

[EA_UltraSlide · Accepted solution]

Hi @slider6902 

You did not miss any rewards.

This message is likely due to the the issue that some players are experiencing issues with receiving the Grand Arena Crystal payout at their chosen payout time. More info can be seen at the following link - Grand Arena Crystal Payout Timing Issues.