No response from my Support ticket

by MLB2CLG
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Original Post

Accepted Solution

No response from my Support ticket

★ Guide

Hello i have made Support ticket. But no answer or any Response in 72 Hours.

 

Anyway you can have a look at my case.

 

Case Number : #24859428

 

Kind Regards 

Message 1 of 4 (332 Views)

Accepted Solution

Re: No response from my Support ticket

Community Manager

@MLB2CLG Hi,

 

Unfortunately we are not able to expedite the ticket processing via the forums.

If you do not receive a reply within a reasonable amount of time, you can check the status of your ticket yourself to ensure that it wasn't closed by accident.

 

Cheers,

Nils

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Message 2 of 4 (365 Views)

All Replies

Re: No response from my Support ticket

Community Manager

@MLB2CLG Hi,

 

Unfortunately we are not able to expedite the ticket processing via the forums.

If you do not receive a reply within a reasonable amount of time, you can check the status of your ticket yourself to ensure that it wasn't closed by accident.

 

Cheers,

Nils

Message 2 of 4 (366 Views)

Re: No response from my Support ticket

★ Guide

Thank you for your reply will do. Standard smile

Message 3 of 4 (311 Views)

Re: No response from my Support ticket

Community Manager

No worries, you are welcome!

Message 4 of 4 (299 Views)