Re: No respons from support

by EA_UltraSlide
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Original Post

No respons from support

[ Edited ]
★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? No respons from support
OS Version 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 842-781-643
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I had a bug with scoring in GAC and I reported it through the help ingame. Was asked to supply some information and screen dumps and have been totally ignored since then. I reported this on February 8th and the latest respons from support was February 9th.
Steps: How can we find the bug ourselves? See my support chat log
Connection Type Mobile
Please select your region Europe
Country Denmark

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? No respons from support
OS Version 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 842-781-643
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I had a bug with scoring in GAC and I reported it through the help ingame. Was asked to supply some information and screen dumps and have been totally ignored since then. I reported this on February 8th and the latest respons from support was February 9th.
Steps: How can we find the bug ourselves? See my support chat log
Connection Type Mobile
Please select your region Europe
Country Denmark

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Message 1 of 2 (211 Views)

Re: No respons from support

EA Live QV Team

Hi @Shadowdale and sorry to hear that.

 

We have brought this to the attention of the Support Team and they should reach out to you.

 

Alternatively, you can explain the issue you ran into here.

Message 2 of 2 (116 Views)