February 2021 - last edited March 2021
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) XPERIA SO-01
OS Version Android10
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? As the title says, No command to Move, remove elder sim.
What do you expect to see? Moving. Removing the elder sim.
Connection Type Mobile
Please select your region Asia
Country JAPAN
I purchased "Eco retreat " parcel in last october.
and next-generation sim (hereinafter, this is called "He") had been waiting here.
When the active-generation sims retired,
I tried to bring back him to "324 Emerald Drive" in order to change generations.
However, the message was displayed
"This sim can't be moved".!!!
To make matters worse,
There is no command to remove him.
Since then he has been stuck at "Eco retreat".
After getting old,
"Cake mark" appeared on his head.
Nothing happens when i tap the "cake mark"…
With the "cake mark" on his head,
he appeares in active sim's office or "324Emerald Drive.
Please fix this bug ASAP.
March 2021
March 2021
March 2021
Some bugs get fixed earlier than others depending on several factors.
We get a list of main bug fixes with each major update:
8th of February - Royal Romance - Bug Fix List
14th of December - Holiday Celebration - Bug Fix List
March 2021
Hi @MaiMargaret7! Would you DM me your player id so I can report this issue to studio? Thanks!
March 2021
March 2021
Hi, @SalixCat , @EA_DragonsEye !
Thank you for always supporting us.
It’s been a week since I got DM from @EA_DragonsEye .(The content that you reported to the team.)
Has there been any progress about this issue??
Ah…Let me straight to the point,
Does the team plan to fix my(our) bug??
If they have no plan to fix,
I'm going to leave this game…
I can't continue to play game in this bad situation anymore.
So please tell me the true intention of the team honestly…
thank you.
March 2021
Hi @MaiMargaret7! They are investigating the bug, but I don't know if they will be able to fix it and if so, when. Some bugs get fixed faster than others depending on the complexity of them. I publish a list of bug fixes for every big update in General Discussion & Feedback section.
March 2021
May 2021
Hi @MaiMargaret7! Has this issue been solved for you?