No crates from rivals race

[jcm736q]

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Moto g7
OS Version Android 9
What is your Player ID? 1004096353173
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug No crates or notice after end of rivals race. Was 6th place in GDI and 1st in NOD
Steps: How can we find the bug ourselves? Not sure
Connection Type Wifi
Please select your region North America
Country United States

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See above

[EA_Grasshopper · Accepted solution]

Hey @jcm736q thanks for reaching out and thank you for providing your Persona ID! I'm not sure why the crate animation did not trigger for you but I can confirm you received the rewards for each.

For your GDI Race in which you finished 6th you got:

- 1048 credits

- 16 Commander Seth cards

- 16 Pitbull cards

- 22 Predator Tank cards

- 19 Buggy cards

- 1 Inferno card

- 34 Laser Drone cards

- 1 TickTank cards

- 31 Venom cards

And for your Nod Race in which you finished 1st you got the following:

- 8490 credits

- 71 Mowhawk cards

- 41 Riflemen cards

- 42 Gigacannon cards

- 176 Confessor cards

- 57 Militant cards

- 63 Widowmaker cards

Hope this helps!

[EA_Grasshopper · Accepted solution]

Hey @jcm736q thanks for reaching out and thank you for providing your Persona ID! I'm not sure why the crate animation did not trigger for you but I can confirm you received the rewards for each.

For your GDI Race in which you finished 6th you got:

- 1048 credits

- 16 Commander Seth cards

- 16 Pitbull cards

- 22 Predator Tank cards

- 19 Buggy cards

- 1 Inferno card

- 34 Laser Drone cards

- 1 TickTank cards

- 31 Venom cards

And for your Nod Race in which you finished 1st you got the following:

- 8490 credits

- 71 Mowhawk cards

- 41 Riflemen cards

- 42 Gigacannon cards

- 176 Confessor cards

- 57 Militant cards

- 63 Widowmaker cards

Hope this helps!

[jcm736q]

Cool, thanks!

[OneSadOrc]

Hey 

What did I get for winning nod PvP? I’ve noticed some cash I think, but I haven’t kept track of cards on units I’m not leveling, and I can’t seem to find that many more cards on the units I’m actually using... thought a colossal chest would show - disappointed I didn’t get to open one!

Username Magoo #465352yK

[Xivor1]

@EA_Grasshopper Hello, I've had the same problem. I think for NoD I did receive a gold chest (3rd place) but the GDI event ended 12h later and I did NOT receive the 1st place Colosal crate. Should I make a new threat or..?

[EA_Grasshopper]

Hey @Xivor1 and @OneSadOrc you will have received the crate contents most likely. If you send me your Persona IDs, a 13 digit number, found in Settings > About, I can take a look into your account and let you know exactly what you got. Thanks!

[OneSadOrc]

Thanks

1004171512454

[Xivor1]

@EA_Grasshopper 1003748157817

[Xivor1]

thank you in advance

[EA_Grasshopper]

Hey @OneSadOrc I got your info here and can confirm you received the following rewards:

- 8599 credits

- 56 Commander Kane cards

- 232 Drone Swarm cars

- 24 Titan cards

- 70 Confessor cards

- 18 Cyborg cards

- 50 Flame Trooper cards

Hope this helps :D