No challenge battle reward

[p9h9btvj]

Product: Command & Conquer: Rivals
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) I8
OS Version Current
What is your Player ID? p9h9btvj
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Read below, hopefully this works!
Steps: How can we find the bug ourselves?
Connection Type
Please select your region North America
Country USA

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Product: Command & Conquer: Rivals
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) I8
OS Version Current
What is your Player ID? p9h9btvj
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I always get matched against people over 1.5 average almost every game. But at least give me the challenge rewards????? I worked my booty off... lol
Steps: How can we find the bug ourselves? Resolve issue, issue credit? Idk
Connection Type
Please select your region North America
Country USA

‌

[EA_dance210 · Accepted solution]

Hi @p9h9btvj,

When facing opponents with higher level units, there are three criteria that need to be met: 

• Your average unit level must be within 4 of the level cap
• Your opponent's average unit level must be within 1.5 of the level cap
• You opponent's average must be 1.5 levels higher than yours

With a level cap of 13 in Master League, your opponent's level is too low to trigger a Challenge Battle for you. You can find details on how Challenge Battles work here.

[EA_dance210 · Accepted solution]

Hi @p9h9btvj,

When facing opponents with higher level units, there are three criteria that need to be met: 

• Your average unit level must be within 4 of the level cap
• Your opponent's average unit level must be within 1.5 of the level cap
• You opponent's average must be 1.5 levels higher than yours

With a level cap of 13 in Master League, your opponent's level is too low to trigger a Challenge Battle for you. You can find details on how Challenge Battles work here.