October 2020
Product: NHL 21
Platform:Sony Playstation 4
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I don't know, i just finished a game and the weekly timer had reset and i didn't get my rewards for playing through the trial.
What happens when the bug occurs? No rewards
What do you expect to see? My rewards
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here HUT squad battles
What time did you see the bug? (HH:MM AM/PM) 5:00 p.m.
What is your time zone? CST - GMT - 6:00
What is your gamertag/PSN ID? FoxFire1545
PS4 Crash Reporting: Please copy the text you put in the crash report here. None
EASHL issues? Please insert your Club Region. None
What is your game language? English
Just looking to greet my packs and coins i played for during the last week.
Solved! Go to Solution.
October 2020
October 2020
October 2020
I won't be on until tomorrow I'll let you know if i recieved them.
October 2020
October 2020
I forgot to tell you. I got my rewards they came through like you said
October 2020
Great! Glad to hear it! If you have any other issues, please let us know. Good luck and have fun!
October 2020 - last edited October 2020
I do actually. Every time i change my settings during an online game the processing sequence gets stuck on the screen and i can't use the menus. It stays on screen during gameplay as well.
October 2020
Can you change your settings outside of the game instead? That way, they are saved and you don't need to change them in game.
October 2020
Well of course you can but sometimes you have to make in game adjustments based on the position you're playing.
October 2020
Can you get me a video of it happening? I'll forward it on to the dev team for review.