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FOOTSTEPS Bug

by TheUnknownMsx
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Original Post

No Footsteps in game PC

★★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1050 Ti
Enter RAM memory size in GB 12
What is your gamertag/PSN ID/EA Account name? Rowanbol
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. n/a
Which Legend were you playing (if applicable)? any i choose (haven't tried the three newer ones, caustic octane and th
Which Legends were your squad mates using (if applicable)? n/a
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. any part of map
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. fighting close range
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? at least 1
When did this happen? (dd.mm.yy hh:mm) 03.04.19 UTC+8
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? no footsteps unless melee range
What should be happening instead? footsteps duh
Steps: How can we find the bug ourselves? play the game? idk.

n/a

Message 4 of 18 (477 Views)

Footsteps After Apex Update 1.1

[ Edited ]
★★★★ Novice

Footsteps almost non existent after update. Patch notes say they fixed it but it's way worse. How could this even be the case? They seriously need to fit it. It's almost unplayable. I'm sure revenue from this game has been through the roof. The innovative ping system does not outweigh the technical issues in this game. 

Message 1 of 18 (485 Views)

FOOTSTEPS??? also weird melee bug

★★★★ Novice

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? iCandy_v
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Multiple times
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Multiple times
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? Multiple times
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? First concern is the footstep audio.... Sometimes I can hear players as normal, from 50 odd metres away, but there's the odd occasion where someone is able to sneak up on me and pretty much jump on my back without me hearing whilst I can still hear enemies far away?? Quite a regular occurrence and my friends have all experienced this. Secondly, this has happened to me once; was in a 1v1 situation, I got him super weak before I ran out of ammo, he went around the corner to heal so I pushed him. I snuck up on him to melee him, and everytime I went to melee it would auto-aim away from him by a fraction as the melee animation was taking place, he was still the whole time not realizing I was there. Had him centred everytime but would veer off as I went to punch. After about 5 attempts, he had healed himself, reloaded and turned around like a bot and dropped me. The audio is by far the main issue here, especially for a BR game where you spend time looting up and being all strategic. To be shot in the back of the head point-blank and have my whole squad wiped like that is extremely frustrating and feels like the rest of the game prior to that happening was all for nothing...
What should be happening instead? RELIABLE AUDIO
Steps: How can we find the bug ourselves? I'm not a Apex dev? Youtube?

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? iCandy_v
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Multiple times
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Multiple times
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? Multiple times
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? First concern is the footstep audio.... Sometimes I can hear players as normal, from 50 odd metres away, but there's the odd occasion where someone is able to sneak up on me and pretty much jump on my back without me hearing whilst I can still hear enemies far away?? Quite a regular occurrence and my friends have all experienced this. Secondly, this has happened to me once; was in a 1v1 situation, I got him super weak before I ran out of ammo, he went around the corner to heal so I pushed him. I snuck up on him to melee him, and everytime I went to melee it would auto-aim away from him by a fraction as the melee animation was taking place, he was still the whole time not realizing I was there. Had him centred everytime but would veer off as I went to punch. After about 5 attempts, he had healed himself, reloaded and turned around like a bot and dropped me. The audio is by far the main issue here, especially for a BR game where you spend time looting up and being all strategic. To be shot in the back of the head point-blank and have my whole squad wiped like that is extremely frustrating and feels like the rest of the game prior to that happening was all for nothing...
What should be happening instead? RELIABLE AUDIO
Steps: How can we find the bug ourselves? I'm not a Apex dev? Youtube?

Message 2 of 18 (493 Views)

apex legends sound distorted and gone

★★★★ Newbie

hi i am experiencing something about the sound on the apex legends game, i do not know what to do. ive seen people with problems mostly like this, but i have tried its solution and does not work for me please help heres a example https://youtu.be/6t7B7-to8_w

Message 3 of 18 (475 Views)

Re: No Footsteps in game PC

Community Manager

Hi, @rowanbol 

 

The Apex Legends team is aware of audio issues mentioned in this post here. (No footsteps is mentioned)

 

After looking at your DxDiag though it seems like you could update to the latest build of Windows 10. Search "Windows Updates" in the desktop search bar to check for pending updates. Your video card drivers could possibly need a new driver update too. The link below can help walk you through on how to update your devices.

 

PC Troubleshooting

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

 

Thank you very much for reporting this our way. Good luck in the ring!

/Blueberry

-------------------------------------------------------------------------------------------------
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Did their response fix it? Mark it as a solution so it helps others!
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Message 5 of 18 (461 Views)

Audio Glitch in large groups of enemies

★★★★ Newbie

Hey Apex team!

 

I am an Xbox player and have experienced this unrelenting issue. Every time I drop by or am in a large group of enemies, my game sound BREAKS! I can't hear anything and it's as if someone tossed my game sound in a blender. Please fix this as it makes the game borderline unplayable in those crucial situations. 

Message 6 of 18 (452 Views)
Highlighted

FOOTSTEPS Bug

★★ Apprentice

so i thought its me actually who doesnt hear sometimes people but i am now sure that sometime i do have a bug that i cant hear footsteps i dont know why and how it does happen, i did notice it yesteray one game i could hear everyone even people who are far away then the next game i couldnt even her a guy who is like 2 feet away from me... does someone have that problem and knows how to fix it?

Message 7 of 18 (433 Views)

Re: Audio Glitch in large groups of enemies

Community Manager

@Valoryze2 

Moved your post over here. I mentioned PC above since they were on that platform, however the team is aware of audio issues affecting both PC and console platforms. Details here: https://answers.ea.com/t5/General-Discussion/Respawn-Check-in/m-p/7740996#M17255

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 8 of 18 (425 Views)

APEX LEGENDS DISTORTED SOUND PS4

★★★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? GiveMeTheMani
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Skulltown
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Fighting another squad
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 5
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The gunshots sound and callouts of teammates becomes distorted
What should be happening instead? The sound should be loud and clear so that we can hear other squads footsteps and gunshots
Steps: How can we find the bug ourselves? Just jump into a fresh match and land onto a crowded area like skulltown and u will be able to find the bug

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? GiveMeTheMani
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Skulltown
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Fighting nother squads
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 5
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The gun shot audio glitches out and teammates callouts also become inaudible
What should be happening instead? There should be smooth sound of gunshots and callouts
Steps: How can we find the bug ourselves? Just jump into a fresh match on console and land in skulltown when u know its going to be crowded and when everybody starts fighting the bug appears

Message 9 of 18 (401 Views)

Re: APEX LEGENDS DISTORTED SOUND PS4

Community Manager

@shjduhdudhu Hi, I've seen some PS4 folks who have this when they use certain SSDs for storage. 

Can you try installing the game to your main HDD, if you do have it on an SSD, and check if the issue persists?

Thanks.

Message 10 of 18 (386 Views)

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