New Client Available? [ Edited ]

[Vertigozooropa]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 8
OS Version 14.6
Ally Code: (Find it here: http://bit.ly/AllyCode ) 794864513
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug There’s a new client available. Again.
Steps: How can we find the bug ourselves? I don’t know. Install your cursed update and then try to load the game
Connection Type Wifi
Please select your region Asia
Country Japan

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EDIT: I fixed the issue by using a VPN to match my “location” to my language.  

[EA_UltraSlide · Accepted solution]

Hi @Vertigozooropa 

Thanks for letting us know that you are now back in game.

[Midtone_Gray]

I’m unable to load SWGOH on iPhone after recent update. I’m told a new client is available. Downloaded it from the App Store. Opened and it stays stuck on Initializing Game Systems.

[EA_UltraSlide · Accepted solution]

Hi @Vertigozooropa 

Thanks for letting us know that you are now back in game.

[Midtone_Gray]

I’m literally having the same issue, and am in Japan also!

 I’m in between internet service too and don’t currently have a VPN.

[Midtone_Gray]

Thanks @Vertigozooropa I had the same problem here in Japan too. Also fixed with a vpn based on your experience. Got me back in the game.

[scia1999]

Have the same problem when are you guys releasing a fix?

[famaooga]

I have the same problem and posted about it here but no advice except "reinstall the game" which I hesitate to do for a number of reasons.

This can be fixed if you change your app language to something besides English (Japanese, French, whatever). But if you want to play in English (and, you know, read the descriptions, feats, etc.) you are currently SOL.

[Vertigozooropa]

@famaooga @scia1999 You’re not SOL. Reinstalling the game does nothing. You just need to find a free VPN and match your region to your language.

[famaooga]

@Vertigozooropa I mean I am glad this worked for you and I appreciate the tip, but CG needs to fix it on their end, I don't have any desire to set up a free VPN, for various reasons.