Re: New ALGS Twitch Drops make old drops disappear

by Fr33Ki77
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Original Post

Re: New ALGS Twitch Drops make old drops disappear

★★★ Novice
@EA_David It's good to see that this hasn't been forgotten about. Just a shame it's been so many months.
Message 61 of 95 (1,045 Views)

Re: New ALGS Twitch Drops make old drops disappear

★★ Novice

It looks like this has finally made their Trello board: https://trello.com/c/Inf1gehP/282-bug-twitch-drops-disappearing-from-accounts

Message 62 of 95 (943 Views)

Re: New ALGS Twitch Drops make old drops disappear

[ Edited ]
★★★ Apprentice

I did not receive the new Twitch Drop that are currently offered (loading background and holo-spray)

I hope that once this problem is fixed we will get everything back.

 

I tried to disconnect my EA account to Twitch then link them but it didn't change anything I have neither the new content nor the old ones.

Message 63 of 95 (887 Views)

When I got a new Twitch Drop, I lost all the Mirage ALGS Drops.

[ Edited ]
★★★ Apprentice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeFORCE GTX1080Ti
Enter RAM memory size in GB 32GB
What is your gamertag/PSN ID/EA Account name? NoraCAT_TwT
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The ALGS Twitch Drops
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. The ALGS Twitch Drops
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? ALL Mirage ALGS Drops are not present.
What should be happening instead? ALL Mirage ALGS Drops are not present.
Steps: How can we find the bug ourselves? Just watch Mirage banner. No ‌Mirage ALGS Drops.

I got two new Twitch Drops,

but lost two Mirage ALGS Drops.

As a result, I lost all Mirage ALGS Drops.Disappointed

If Twitch Drops has a 14 limit, I want to throw away unnecessary Load Screens.

 

Does EA know about this issue?

Lost Mirage ALGS Drops.png

Message 64 of 95 (872 Views)

Re: When I got a new Twitch Drop, I lost all the Mirage ALGS Drops.

★★★ Apprentice

Does the EA define a drop limit?

 

Is there a maximum number of Drops I can receive on a specific channel/all channels?

The game developer defines the limit for how many Drops you can receive and this limit will vary by campaign.

From Twitch Help.

https://help.twitch.tv/s/article/mission-based-drops#drophasntshownup

 

Message 65 of 95 (840 Views)

Re: When I got a new Twitch Drop, I lost all the Mirage ALGS Drops.

★★★★★ Novice
@NoraCat_TwT This wasn't stated by Respawn or EA. And it wouldn't make sense getting new drops to make old drops disappear. I have drops with multiple games for almost 3 years and none of them have disappeared. This is only happening with Apex.
Message 66 of 95 (786 Views)

Re: New ALGS Twitch Drops make old drops disappear

★★★★★ Novice

I am also having this issue, missing all 4 of the items you've mentioned. Has anyone gotten back to you with a fix?

Message 67 of 95 (715 Views)

Re: New ALGS Twitch Drops make old drops disappear

★★★ Apprentice

ok, now i unfortunately am in the club of missings, too.

 

all my Mirage Twitch Drop stuff is gone. Even my beautiful Copperhead Alternator skin.

 

i am very disappointed.

Message 68 of 95 (552 Views)

Re: New ALGS Twitch Drops make old drops disappear

★★★ Apprentice

@EA_Davidit is still happening and every time a new twitch drop shows up it gets rid of ones that came before now, which also now includes transition screens, there is also a glitch that is occurring with transitions not allowing for multiple favourites at the same time past 4. this issue has been going on for a while now, and I hope it can be fixed soon

Message 69 of 95 (514 Views)

Re: New ALGS Twitch Drops make old drops disappear

[ Edited ]
★★★ Apprentice

Would have been nice if they acknowledged it on something like twitter or one of their EA pages saying they are aware of the issue, are working on it and we would get everything we had earned through Twitch drops. This has been known to be happening for quite a while. Was harder than it needed to be to find any details and it feels like they are just ignoring questions about it.

Message 70 of 95 (439 Views)
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