[Needs Info] Retired/Removed sims won’t leave

by JeremySim45
Reply

Original Post

Re: Sims seem to be “stuck,” Unable to interact

Community Manager

Hey @Jenarle I edited your post above to remove the attachment which contained your in-game ID.


Please do not share such personal info on a public forum.


Darko 

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Message 11 of 25 (857 Views)

Re: Retired and removed sim wont leave home

★★★★ Novice

Same issue. Removed retired sim stuck in house and showing busy. It’s greyed out. Couldn’t talk or have Event with her as well. 

Please help.

Message 12 of 25 (770 Views)

Re: Sims seem to be “stuck,” Unable to interact

★★★★ Novice

Same issue here. Retired sim stuck in house, showing grey, couldn’t interact with her, and she might be the reason I couldn’t use eco workshop. I removed her later but didn’t work. She still stuck in house, showing dark gray and busy.
please help.

Message 13 of 25 (819 Views)

Re: Sims seem to be “stuck,” Unable to interact

Community Manager

@xoxo6666 

 

Could you fill this information out so we can continue to look into this issue please?

 

Product: 
Platform:
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7):
How often does the bug occur?:
Steps: 
What do you expect to see?:
Connection Type:
Country:

solaire.png

Message 14 of 25 (776 Views)

Re: Sims seem to be “stuck,” Unable to interact

Community Manager

Hey all,

 

If you're still experiencing this issue, please send me a DM with your Player ID. You can find that in-game by following these steps

 

Please do not post your ID here, as we don't want your personal info to be public.

solaire.png

Message 15 of 25 (765 Views)

Re: Sims seem to be “stuck,” Unable to interact

★★★★★ Novice

Product: The Sims Mobile
Platform: Android
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7): Samsung Galaxy Tab S4
How often does the bug occur?: 100%
Steps: I have two retired sims. You cannot click on them to interact. It's been over a month, and they have not left the house.
What do you expect to see?: I would like both retired sims to leave the lot like they normally do after you retire a sim.
Connection Type: WiFi
Country: USA

Message 16 of 25 (704 Views)

Re: Sims seem to be “stuck,” Unable to interact

★★★★ Novice

@EA_Solaire 

Hi, thank you for your response! Here I fill the form: 

Product:  The Sims Mobile
Platform: iphone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7): iphone 13
How often does the bug occur?: always
Steps: How this issue happened? How to fix?
What do you expect to see?: This bug been looked into and fixed.
Connection Type: Wi-Fi
Country: US

Could you help to take a look? 

Thanks!

 

Message 17 of 25 (665 Views)

Re: Sims seem to be “stuck,” Unable to interact

★★ Novice

Platform : device : Samsung s22...but had this issue on my samsung s9 also.

How often: 100% of the time

Connection type:wifi

Country: USA

Message 18 of 25 (512 Views)

Re: [Needs Info] Retired/Removed sims won’t leave

★★★★ Novice

Hey I believe after creating the post about  this issue a good two or three months ago the problem for me got solved. My game just updated yesterday with the new sims festival and the characters that were retired and stuck have disappeared for the most part. I hope they stay gone and will keep you updated. Thanks for all the replies and getting this issue heard. 🙏🏻

Message 19 of 25 (348 Views)

Retired sims stuck and can't remove

★★★ Newbie

I've retired some Sims and now they are stuck with no option to remove or anything. They're not on the family portraits. 

I want to bulldoze a house but it says the Sim is busy and so I can't bulldoze.

Any help would be greatly appreciated 

Message 20 of 25 (129 Views)
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