Hey @Jenarle I edited your post above to remove the attachment which contained your in-game ID.
Please do not share such personal info on a public forum.
Same issue. Removed retired sim stuck in house and showing busy. It’s greyed out. Couldn’t talk or have Event with her as well.
Same issue here. Retired sim stuck in house, showing grey, couldn’t interact with her, and she might be the reason I couldn’t use eco workshop. I removed her later but didn’t work. She still stuck in house, showing dark gray and busy.
Could you fill this information out so we can continue to look into this issue please?
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7):
How often does the bug occur?:
What do you expect to see?:
If you're still experiencing this issue, please send me a DM with your Player ID. You can find that in-game by following these steps.
Please do not post your ID here, as we don't want your personal info to be public.
Product: The Sims Mobile
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7): Samsung Galaxy Tab S4
How often does the bug occur?: 100%
Steps: I have two retired sims. You cannot click on them to interact. It's been over a month, and they have not left the house.
What do you expect to see?: I would like both retired sims to leave the lot like they normally do after you retire a sim.
Connection Type: WiFi
Hi, thank you for your response! Here I fill the form:
Product: The Sims Mobile
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7): iphone 13
How often does the bug occur?: always
Steps: How this issue happened? How to fix?
What do you expect to see?: This bug been looked into and fixed.
Connection Type: Wi-Fi
Could you help to take a look?
Platform : device : Samsung s22...but had this issue on my samsung s9 also.
How often: 100% of the time
a month ago
Hey I believe after creating the post about this issue a good two or three months ago the problem for me got solved. My game just updated yesterday with the new sims festival and the characters that were retired and stuck have disappeared for the most part. I hope they stay gone and will keep you updated. Thanks for all the replies and getting this issue heard. 🙏🏻
4 weeks ago
I've retired some Sims and now they are stuck with no option to remove or anything. They're not on the family portraits.
I want to bulldoze a house but it says the Sim is busy and so I can't bulldoze.
Any help would be greatly appreciated