Nba and wnba play now mode crashing [ Edited ]

[musikmandr607]

Product: NBA LIVE 19
Platform:Sony Playstation 4
Which version? Full Game
Which feature / component / location in game are you experiencing issues with? Nba play now
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I dont know
What happens when the bug occurs? Crashes everytime a friend and i try to play
What should be happening instead? Its should start so me and a friend can play one another on the same console
How severe is the bug? A - Crash/Critical

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Everytime we try and start the nba play now it crashes after the screen that tell you howw to pick and roll. We tried over and over about 13 times. Crazy thing is it was working yesterday morning after the new update. Its the same update 1.07 its just a new day and for some reason it keeps crashing. Fix it please 

[Axs963Sxa3877]

NBA Play now is broken only the Atlanta Hawks log shows

[EA_Barry]

@Axs963Sxa3877@musikmandr607

To help us investigate this issue, please post reply with these requested details, thank you.

• Platform (PS4/XB1): 
• Gamertag/PSN ID: 
• Wired/Wireless Connection: 
• Game Mode: 
• How Often does this Occur: 
• When did this start happening
• Steps taken that cause the issue to occur: 

[Majik845]

Did you find a solution?

[Majik845]

Still not working,very frustrated 

[Majik845]

Still not working

[Teyothebest]

Xbox one x play now crashing

[EA_Barry]

@Teyothebest@Majik845

Please reply here with the details requested above, thank you.

[musikmandr607]

I found out if you go to roster click it then go to default roster and load it it should work thats what i did and now its working fine. Let me know if it works 

[musikmandr607]

Reload the default roster then try again it should work