Re: NHL 20 Hut

by EA_Aljo
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Original Post

Re: NHL 20 Hut

Community Manager

@furyy29 

 

Thanks for letting me know. I assume you've tried a completely different lineup? Down to the goalies and coach?

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Re: NHL 20 Hut

★★★ Novice
@EA_Aljo Yep
Message 22 of 28 (664 Views)

Re: NHL 20 Hut

Community Manager

@furyy29 

 

Unfortunately, I'm out of ideas. I've raised the issue with the appropriate people, but haven't heard back yet. When I do, I'll post an update. I'm very sorry. I definitely understand how frustrating this would be. It's a very odd issue for sure.

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Message 23 of 28 (653 Views)

Re: NHL 20 Hut

★★★ Novice
@EA_Aljo Thanks so much for trying to help me, I really appreciate it. It’s a very odd occurrence for sure but i’ll find a way.
Message 24 of 28 (629 Views)

Re: NHL 20 Hut

★★★ Novice
@EA_Aljo Any update on the HUT issue.
Message 25 of 28 (561 Views)

Re: NHL 20 Hut

Community Manager

@furyy29 

 

I have not yet. Can you try try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. If they can't get this resolved, they should escalate your case to our specialists for investigation.

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Message 26 of 28 (552 Views)

Re: NHL 20 Hut

★★★ Novice
@EA_Aljo I will do this. Thanks
Message 27 of 28 (540 Views)

Re: NHL 20 Hut

Community Manager

@furyy29 

 

You're very welcome.

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Message 28 of 28 (533 Views)