August 2021
August 2021
August 2021
@Clarohine How much free and total storage do you currently have on your Mac? Click the Apple icon in the upper left corner of your screen, select About This Mac, and click the Storage tab. Then click cmd-shift-4 and drag your cursor over the window to take a screenshot.
August 2021 - last edited August 2021
@Clarohine
Knowing your storage, as Puzzlezaddict has asked for, would be REALLY helpful. Would you also be willing to share your save so I can test it? You can upload to a file sharing site then PM me the link
In Origin > Preferences > Installs & Saves, where is the game library location?
August 2021
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.77.146.1030
What expansions, game packs, and stuff packs do you have installed? Get to work, Get together, Cats and dogs, City living, Discover University, Island living, Seasons, Dine out, Parenthood, Moschino stuff pack
Steps: How can we find the bug ourselves? I’m not sure
What happens when the bug occurs? I load up my game and there are exclamation marks on top of random lots and when I try to travel to them lots the whole thing just disappears.
What do you expect to see? I expect to load up my game and travel to lots without them disappearing . Also there shouldn’t be any exclamation marks .
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I disabled my mods
I’ve tried repairing my game too but it still didn’t work. Also when I make a new game the bug disappears but I don’t want to have to delete my saved game ss I will loose everything!
August 2021
My game said items were uninstalled suddenly, and now there are triangle exclamation points over every lot. All of my saves are missing except the most recent, and while I can load into sims in the world, the worlds are completely empty and all the lots have been deleted. I've tried repairing the game multiple times, removing my mods folder, etc. I have a MacBook Air and my Sims 4 folder got moved to the iCloud, so I'm not sure if that has something to do with it? I moved the whole Electronic Arts folder to my desktop, updated my OS, restarted my computer, and nothing is working. Do I need to uninstall and reinstall the game? Will I lose everything? How can I fix this?! Any help is much appreciated!
August 2021
August 2021
I followed the instructions you posted, and it seemed to change nothing. Any other suggestions? Maybe I did something wrong? The Electronic Arts folder appears to be back in Documents and I turned off everything else you said to do.
August 2021
Let's check by doing a proper search. Please open Terminal and copy and paste the following command then hit Enter/Return:
find ~ -type d -name "*The Sims 4*" 2>/dev/null
After a little while it will return the results of the search. Please copy and paste the results in a post here.
August 2021
@Bluebellflora this is what it said
/Users/ashleybatchelder/Desktop/Electronic Arts/The Sims 4
/Users/ashleybatchelder/Applications/The Sims 4 Packs
/Users/ashleybatchelder/Applications/The Sims 4.app
/Users/ashleybatchelder/Applications/The Sims 4.app/Contents/Resources/The Sims 4.app
/Users/ashleybatchelder/Documents/Electronic Arts/The Sims 4
Ashleys-MacBook-Air:~ ashleybatchelder$