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crinrict's avatar
crinrict
Hero+
8 years ago

Re: [NEEDS SAVES] [JA] Can't send artifacts to be authenticated

Do you also get this for stuff you collected after you moved ? Did you have the items in your inventory or household inventory when you moved ?

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  • dr0pdeadappleb0's avatar
    dr0pdeadappleb0
    8 years ago

    Yes, all of the stuff. All the ones I had previously and also the ones I collected from my vacation just now (I came back from the vacation about 10 minutes before posting here). I had the items in my sim's own inventory. Thanks for your fast response!

    EDIT: It seems that moving to another lot fixed the issue for me. Sucks that I lost the house though. :D

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago
    Can you try moving back to that house that had the issue ? What lot wast that ?
  • dr0pdeadappleb0's avatar
    dr0pdeadappleb0
    8 years ago

    Hi! Yes, I tried moving back and was able to send the artifacts by mail with no problem. The lot was in Windenburg, the one on the map that I have circled with red. It's a 40x30 lot named "Kesäkoto" in Finnish, which translates to "Summer home". 

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago
    Guess it's a temporary glitch then.

    Putting this on feedback to see if others have the same issue
  • engramplays's avatar
    engramplays
    8 years ago
    I have this issue. My sim has not moved at any time. She cannot send artifacts away to be authenticated on the first home lot she has lived on. The lot is in Brindleton Bay. I moved her onto the lot and sent her to Selvadorada right away. I then placed a house from the Gallery.
  • crinrict's avatar
    crinrict
    Hero+
    8 years ago
    Could you try if switching to a different lot and back solves it ? Maybe just moving out and back in.
  • Kimo0wW's avatar
    Kimo0wW
    7 years ago

    Same problem here.

    I'm going to test out if I can send the artifact when I move my sim. I'll edit with my findings later.

    But still, it's ridiculous that I have to move my sim first to be able to send the artifact to be authenticated, right? 

  • canelacaliente's avatar
    canelacaliente
    Seasoned Ace
    5 years ago
    @crinrict I am also having this issue. My Sim was at the vacation lot and he could not mail the artifacts. He was able to mail the crystals just fine. He was only able to mail the artifacts when he returned home from vacation.

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[NEEDS SAVES] [JA] Can't send artifacts to be authenticated","moderationData":{"__ref":"ModerationData:moderation_data:11332237"},"body":"

Yes, all of the stuff. All the ones I had previously and also the ones I collected from my vacation just now (I came back from the vacation about 10 minutes before posting here). I had the items in my sim's own inventory. Thanks for your fast response!

EDIT: It seems that moving to another lot fixed the issue for me. Sucks that I lost the house though. :D

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2018-03-08T01:12:27.053-08:00","lastPublishTime":"2018-03-08T01:12:27.053-08:00","metrics":{"__typename":"MessageMetrics","views":7875},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11332235/message:11332237","repliesCount":7,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11332238":{"__typename":"ModerationData","id":"moderation_data:11332238","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11332238":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21971"},"id":"message:11332238","revisionNum":1,"uid":11332238,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11332237"},"conversation":{"__ref":"Conversation:conversation:11332235"},"subject":"Re: [NEEDS SAVES] [JA] Can't send artifacts to be authenticated","moderationData":{"__ref":"ModerationData:moderation_data:11332238"},"body":"Can you try moving back to that house that had the issue ? What lot wast that ?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"79","kudosSumWeight":0,"postTime":"2018-03-08T02:11:20.430-08:00","lastPublishTime":"2018-03-08T02:11:20.430-08:00","metrics":{"__typename":"MessageMetrics","views":7860},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11332235/message:11332238","repliesCount":6,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11332239":{"__typename":"ModerationData","id":"moderation_data:11332239","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11332239":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2650531"},"id":"message:11332239","revisionNum":1,"uid":11332239,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11332238"},"conversation":{"__ref":"Conversation:conversation:11332235"},"subject":"Re: [NEEDS SAVES] [JA] Can't send artifacts to be authenticated","moderationData":{"__ref":"ModerationData:moderation_data:11332239"},"body":"

Hi! Yes, I tried moving back and was able to send the artifacts by mail with no problem. The lot was in Windenburg, the one on the map that I have circled with red. It's a 40x30 lot named \"Kesäkoto\" in Finnish, which translates to \"Summer home\". 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2018-03-09T00:44:19.396-08:00","lastPublishTime":"2018-03-09T00:44:19.396-08:00","metrics":{"__typename":"MessageMetrics","views":7832},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11332235/message:11332239","repliesCount":5,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[{"__typename":"AttachmentEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message11332239AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/the-sims-4-bug-reports-archive-en/61629/1/TS4_JA_bug2.png\"}"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11332240":{"__typename":"ModerationData","id":"moderation_data:11332240","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11332240":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21971"},"id":"message:11332240","revisionNum":1,"uid":11332240,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11332239"},"conversation":{"__ref":"Conversation:conversation:11332235"},"subject":"Re: [NEEDS SAVES] [JA] Can't send artifacts to be authenticated","moderationData":{"__ref":"ModerationData:moderation_data:11332240"},"body":"Guess it's a temporary glitch then.

Putting this on feedback to see if others have the same issue
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"102","kudosSumWeight":0,"postTime":"2018-03-09T00:46:36.139-08:00","lastPublishTime":"2018-03-09T00:46:36.139-08:00","metrics":{"__typename":"MessageMetrics","views":7818},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11332235/message:11332240","repliesCount":4,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:162963":{"__typename":"User","id":"user:162963","uid":162963,"login":"engramplays","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2009-06-05T21:04:25.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-9.svg?time=1721239660000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:162963"},"ModerationData:moderation_data:11332241":{"__typename":"ModerationData","id":"moderation_data:11332241","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11332241":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:162963"},"id":"message:11332241","revisionNum":1,"uid":11332241,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11332240"},"conversation":{"__ref":"Conversation:conversation:11332235"},"subject":"Re: [NEEDS SAVES] [JA] Can't send artifacts to be authenticated","moderationData":{"__ref":"ModerationData:moderation_data:11332241"},"body":"I have this issue. My sim has not moved at any time. She cannot send artifacts away to be authenticated on the first home lot she has lived on. The lot is in Brindleton Bay. I moved her onto the lot and sent her to Selvadorada right away. I then placed a house from the Gallery.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2018-03-09T04:43:45.503-08:00","lastPublishTime":"2018-03-09T04:43:45.503-08:00","metrics":{"__typename":"MessageMetrics","views":7787},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11332235/message:11332241","repliesCount":2,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11332242":{"__typename":"ModerationData","id":"moderation_data:11332242","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11332242":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21971"},"id":"message:11332242","revisionNum":1,"uid":11332242,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11332241"},"conversation":{"__ref":"Conversation:conversation:11332235"},"subject":"Re: [NEEDS SAVES] [JA] Can't send artifacts to be authenticated","moderationData":{"__ref":"ModerationData:moderation_data:11332242"},"body":"Could you try if switching to a different lot and back solves it ? Maybe just moving out and back in.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"101","kudosSumWeight":0,"postTime":"2018-03-09T06:41:00.217-08:00","lastPublishTime":"2018-03-09T06:41:00.217-08:00","metrics":{"__typename":"MessageMetrics","views":7785},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11332235/message:11332242","repliesCount":1,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:58959":{"__typename":"User","id":"user:58959","uid":58959,"login":"Kimo0wW","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2013-07-17T13:37:06.766-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-6.svg?time=1721239591000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:58959"},"ModerationData:moderation_data:11332243":{"__typename":"ModerationData","id":"moderation_data:11332243","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11332243":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:58959"},"id":"message:11332243","revisionNum":1,"uid":11332243,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11332242"},"conversation":{"__ref":"Conversation:conversation:11332235"},"subject":"Re: [NEEDS SAVES] [JA] Can't send artifacts to be authenticated","moderationData":{"__ref":"ModerationData:moderation_data:11332243"},"body":"

Same problem here.

I'm going to test out if I can send the artifact when I move my sim. I'll edit with my findings later.

But still, it's ridiculous that I have to move my sim first to be able to send the artifact to be authenticated, right? 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2018-09-25T08:15:15.690-07:00","lastPublishTime":"2018-09-25T08:15:15.690-07:00","metrics":{"__typename":"MessageMetrics","views":7411},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11332235/message:11332243","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:13":{"__typename":"Rank","id":"rank:13","position":24,"name":"Seasoned Ace","color":"000000","icon":null,"rankStyle":"TEXT"},"User:user:87149":{"__typename":"User","id":"user:87149","uid":87149,"login":"canelacaliente","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2009-06-05T15:23:25.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/41/649/416x416.JPEG"},"rank":{"__ref":"Rank:rank:13"},"entityType":"USER","eventPath":"community:tghpe58374/user:87149"},"ModerationData:moderation_data:11332244":{"__typename":"ModerationData","id":"moderation_data:11332244","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11332244":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:87149"},"id":"message:11332244","revisionNum":1,"uid":11332244,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11332240"},"conversation":{"__ref":"Conversation:conversation:11332235"},"subject":"Re: [NEEDS SAVES] [JA] Can't send artifacts to be authenticated","moderationData":{"__ref":"ModerationData:moderation_data:11332244"},"body":"@crinrict I am also having this issue. My Sim was at the vacation lot and he could not mail the artifacts. He was able to mail the crystals just fine. He was only able to mail the artifacts when he returned home from vacation.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2021-01-17T20:23:12.063-08:00","lastPublishTime":"2021-01-17T20:23:12.063-08:00","metrics":{"__typename":"MessageMetrics","views":6052},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11332235/message:11332244","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/Navbar-1747663590114":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1747663590114","value":{"community":"Community 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