August 2020 - last edited August 2020 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? SP09
What expansions, game packs, and stuff packs do you have installed? Many packs, most expansions and less game packs.
Steps: How can we find the bug ourselves? I do not know what caused this. The update was a day before I started having issues.
What happens when the bug occurs? Sim portraits, action icons, and sometimes entire lot portraits turn into big black squares.
What do you expect to see? I'm use to seeing the beautiful faces of my sims.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Edit By Crinrict: Fixed Duplicate Template
August 2020
August 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2020
I'm running Sims through Lutris+proton. I have tried everything in my power. i've repaired, switched distributions of Linux (cinnamon to mint) and the issue persisted. Fresh install and blank saves has the same issue
All sims portraits and entire lots are black squares. Recently items and clothing have started to disappear.
August 2020
Just so you know, I have the same problem as @CutiPiiPenguin (I am also using a Linux computer (Ubuntu 20.04), with Lutris to run Origin)
All my saves are affected. At first, I thought It was a CC issue, so I tried to play on a clean install and the "Black squares" are still there even without any CC.
Also, some clothes, accessories or Build/Buy mode items are also replaced by a "black square" (mainly CC, but not all CC)
For me, it started on Saturday in the afternoon (Eastern Time). I think I installed Updates on my Ubuntu around that time too, but I remember it was working during the AM.
I hope it helps.
August 2020
It's on all saves and I haven't been using cc recently.
Even if I make a new sim in cas the icons are missing.
Lot icons being large black squares on the maps makes the game even less playable.
I had the issue before and after recent Ubuntu updates. I'd say it's been almost two days that my icons have disappeared.
August 2020
see if today's patch has fixed this for you lot. testing on my main save at the moment, and everything/everyone seems to be back, no longer square.
August 2020
Tagging @CutiPiiPenguin @obsessiveAugur @RavenChamane89 @Linuger for feedback if this is solved after yesterday's patch
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2020 - last edited August 2020
Today's patch did not fix things for me, however I find that if I do something which should "regenerate" the thumbnails/sim icons, for example editing the sim slightly, things work again.
I don't want to do that for every single sim, however...
EDIT: I should mention that this is using ubuntu+lutris. That seems to be a common thing in this thread.
August 2020 - last edited August 2020
I did a quick test yesterday with my modded installation, and saw some progress.
Main things I observed :
As I said, I only tested it in my heavily modded installation yesterday. I have a lot of CC in it, and I'm almost sure it doesn't help.
Since I also had the problem on a clean install, I will do some more tests later today and keep you updated.
Thank you for your time!
EDIT :
I did a very quick check with a clean install. The portraits in CAS work perfectly for me on a clean, non-modded game (they didn't before yesterday update)