Re: [NEEDS SAVES] In-game icons are black

by Bluebellflora
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Original Post

Re: Missing Portraits

★★★ Novice

Both patches from yesterday and today have not made any changes in my game. My game is nearly a fresh install with no cc or mods.

 

Editing my sims seems to either do nothing or make it worse haha.

Message 21 of 25 (467 Views)

Re: Missing Portraits

[ Edited ]
★★★ Novice

Before recent update, deleting the files + entering create a sim even on fresh install would result in black icons.

 

After updates, I reset my in-game settings back to default and deleted my saves from the in-game folder. I have started the tutorial for the game and my character still has their icon even after editing their appearance.

 

I'm hoping this is a positive indicator.

 

(EDIT)

Future me is fairly pleased. The icons are back in the tutorial's live mode.

Message 22 of 25 (445 Views)

Re: Missing Portraits

EA Sims Team

Hello.

 

Is anyone willing to share affected save files?  If so, please send me a private message with a link to the files,

 

Instructions here:

https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...


This account is no longer accepting Direct Messages. If you need to send a Direct Message, please send it to TheSimsDirect. Thank you.

Message 23 of 25 (422 Views)

Re: [NEEDS SAVES] In-game icons are black

★ Apprentice
@obsessiveAugur Same problem! Black boxes on map view. Repair game doesn’t help. Game also gets laggy around the same time the black box appears. I’m on a Mac
Message 24 of 25 (343 Views)

Re: [NEEDS SAVES] In-game icons are black

@heidi11576

Which map?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 25 of 25 (305 Views)