January 2021
I am having this problem, too. I am updated to the latest patch, disabled all mods and CC, and have all packs except Journey to Batuu. As I recall, Get to Know is an interaction that is on a timer, so you can't use it multiple times in a row to find out all of a Sim's traits. But now, when I use it, I am not finding out any traits at all. I like to find out their traits organically when I'm playing a Legacy challenge rather than going into CAS to find out what they are, but it's much more difficult now that Get to Know isn't working!
January 2021
Just experienced this issue. A better exceptions report came up with it.
January 2021
Hello.
If anyone is still seeing the issue (without mods) and are willing to share save files, instructions are here:
https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...
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January 2021 - last edited January 2021
I'm still having the issue. I've spent multiple in game days(at least a week) trying to get to know a sim and she hasn't said one trait to the sim who asks her multiple times a day. (A young adult) , a child asked her once and got the first trait. I wanted to share that fact in case it helps with bug detection/troubleshooting.
Also since this seems to be important based on comments I've read in here. I do not have snowy escape.
January 2021
I have this problem, but I play on Xbox.
I press GTK and it will work but when I talk to them again it just disappears.
What can I do?
January 2021
For me get to know doesn't work at all. It used to reveal one trait each time I asked it. It would also only work once per conversation, which I thought was good because then it took a few visits to learn all of someone's traits. Now, though, it just doesn't do anything except for gaining some friendly relationship points. The only way I have to find traits now is the observant reward traits, but that doesn't work if my sim is already acquaintances with someone!
January 2021
has anyone found a way to stop this i keep getting last exemptions coming up every time I play and annoying the crap out of me it pops up a couple of different times
March 2021
This post is still open but not sure whether people are still having the issue. I managed to fix my game (eventually) but it recurred recently after I uploaded some career and traits mods. The issue went away again when I deleted them (thankfully I have my mods folder well organised). I can't help people who have no CC but maybe useful to know this is due to an interaction with traits and/or careers?
March 2021
Yes, I still have this issue.
March 2021
This started on my game recently. Not march 23rd patch but the one before maybe? No mods/cc, all content installed except JtB, on mac. Get to know doesn't reveal traits as it used to.