[NEEDS SAVES] Game failed to save. Error Code: 514:54350669:f9618 [ Edited ]

[Compulsivian]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? 1.84.197.1030
What expansions, game packs, and stuff packs do you have installed? All Expansion Packs. All Game Packs except; My Wedding Stories. All Stuff Packs.
Steps: How can we find the bug ourselves? Play in a Save You formerly have played a Scenario Household in. In This case it revolved around; Finding Love after a Break Up.
What happens when the bug occurs? Getting this message while trying to save: The game failed to save. Error Code: 514:54350669:f961826e.
What do you expect to see? The Game Saving Progress without any Errors.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

I played an unrelated Household to the Scenario Household, when this message occurred when trying a save:
The game failed to save. Error Code: 514:54350669:f961826e.

Repair Game and similar troubleshooting measures didn't fix the problem.

The cure for my Game atm.
Having a mod, that creates advanced Last Exceptions files, I turned to the Discord community connected with it for Advise, and got this info for my Problem:

"We see this error when a non active household seems to be doing a scenario (game glitch) - try switching households to save or delete the household that is not yours."

I switched to the original Scenario Household, and saved the Game.
Exited, and reentered The Household I had problems with.

It seems to have done the trick for me, my game is back to normal for now.
(Shout-out to the Deaderpool/MCCC community for the Help!)

Edit By Crinrict: Added Tag to Title

[SimQARobo · Accepted solution]

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Marked as Solution for Visibility. This is still an open issue.

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Hello.

For anyone seeing this issue with an empty Mods folder and updated game - would you be willing to share your affected save file(s)?

If so, instructions are here:

https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...

[EchoAlpha_x5]

Every time I try to save on SIMS 4 after I bought Cottage Living, I get this ERROR code.

ERROR Code: 514:54350669:f961826e

Anyone who knows a fix?

Done STEAM Verification several times and it has repaired itself twice, downloaded about 30-40MB. Then a third time when the problem happened and it was verified 100%.

[crinrict]

@EchoAlpha_x5 Does it matter which lot you're trying to save on ?

Any mods/cc in your game ?

Have you tested another save to see if that has the same issue ?

[EchoAlpha_x5]

@crinrict, to answer them..

1. No. Switched lots and neighborhoods. Didn't matter.
2. No mods. No custom content.
3. Trying that right now, playing a Sim with Scenario enabled.

[crinrict]

If it only occurs on that one save, would you mind sending me the save game ? 

Instructions in my signature.

[EchoAlpha_x5]

Actually, I managed to fix the problem.
I deleted my saves that had Cottage Living, closed the game, verified the game again via STEAM and restarted the game without Cottage Living.
Since then, it's been working smoothly, @crinrict.

Cottage Living needs a good debugging because somehow it removes 30-40MB of files from the game folder itself which is needed for saves. This is of course just my theory.

[crinrict]

@EchoAlpha_x5 Good to hear.

[wannatrythesims4]

@crinrictI am having the same problem/getting the same error code. I deleted all my mods and tested another save (where I hadn't used any Cottage Living stuff yet), which did work fine. I found a lastException file dated today. Is there any way I can fix this without having to sacrifice this particular save?

[crinrict]

@wannatrythesims4 Could you upload the lastException file ?

Follow instructions here on how to upload: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/3445427#M181737 (under Additional info)

[wannatrythesims4]

Spoiler

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<report><version>2</version><sessionid>52c5becd970c369e61afcb07</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-12-07 22:06:24</createtime><buildsignature>Local.Unknown.Unknown.1.82.99.1030-1.200.000.535.Release</buildsignature><categoryid>scenario.py:442</categoryid><desyncid>52c5becd970c369e61afcb07</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (AttributeError: 'NoneType' object has no attribute 'in_ticks')&#13;&#10;Traceback (most recent call last):&#13;&#10;Caught and logged:&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1648, in save_zone&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household_manager.py", line 339, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household.py", line 1694, in save_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household.py", line 1653, in populate_household_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\gameplay_scenarios\scenario_tracker.py", line 306, in save_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\gameplay_scenarios\scenario.py", line 442, in save&#13;&#10;AttributeError: 'NoneType' object has no attribute 'in_ticks'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>52c5becd970c369e61afcb07</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-12-07 22:09:24</createtime><buildsignature>Local.Unknown.Unknown.1.82.99.1030-1.200.000.535.Release</buildsignature><categoryid>scenario.py:442</categoryid><desyncid>52c5becd970c369e61afcb07</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (AttributeError: 'NoneType' object has no attribute 'in_ticks')&#13;&#10;Traceback (most recent call last):&#13;&#10;Caught and logged:&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1648, in save_zone&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household_manager.py", line 339, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household.py", line 1694, in save_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household.py", line 1653, in populate_household_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\gameplay_scenarios\scenario_tracker.py", line 306, in save_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\gameplay_scenarios\scenario.py", line 442, in save&#13;&#10;AttributeError: 'NoneType' object has no attribute 'in_ticks'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>52c5becd970c369e61afcb07</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-12-07 22:09:26</createtime><buildsignature>Local.Unknown.Unknown.1.82.99.1030-1.200.000.535.Release</buildsignature><categoryid>scenario.py:442</categoryid><desyncid>52c5becd970c369e61afcb07</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (AttributeError: 'NoneType' object has no attribute 'in_ticks')&#13;&#10;Traceback (most recent call last):&#13;&#10;Caught and logged:&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1648, in save_zone&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household_manager.py", line 339, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household.py", line 1694, in save_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household.py", line 1653, in populate_household_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\gameplay_scenarios\scenario_tracker.py", line 306, in save_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\gameplay_scenarios\scenario.py", line 442, in save&#13;&#10;AttributeError: 'NoneType' object has no attribute 'in_ticks'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>52c5becd970c369e61afcb07</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-12-07 22:14:59</createtime><buildsignature>Local.Unknown.Unknown.1.82.99.1030-1.200.000.535.Release</buildsignature><categoryid>scenario.py:442</categoryid><desyncid>52c5becd970c369e61afcb07</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (AttributeError: 'NoneType' object has no attribute 'in_ticks')&#13;&#10;Traceback (most recent call last):&#13;&#10;Caught and logged:&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1648, in save_zone&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household_manager.py", line 339, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household.py", line 1694, in save_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household.py", line 1653, in populate_household_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\gameplay_scenarios\scenario_tracker.py", line 306, in save_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\gameplay_scenarios\scenario.py", line 442, in save&#13;&#10;AttributeError: 'NoneType' object has no attribute 'in_ticks'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>52c5becd970c369e61afcb07</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-12-07 22:15:15</createtime><buildsignature>Local.Unknown.Unknown.1.82.99.1030-1.200.000.535.Release</buildsignature><categoryid>scenario.py:442</categoryid><desyncid>52c5becd970c369e61afcb07</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (AttributeError: 'NoneType' object has no attribute 'in_ticks')&#13;&#10;Traceback (most recent call last):&#13;&#10;Caught and logged:&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1648, in save_zone&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household_manager.py", line 339, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household.py", line 1694, in save_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household.py", line 1653, in populate_household_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\gameplay_scenarios\scenario_tracker.py", line 306, in save_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\gameplay_scenarios\scenario.py", line 442, in save&#13;&#10;AttributeError: 'NoneType' object has no attribute 'in_ticks'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>52c5becd970c369e61afcb07</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-12-07 22:15:25</createtime><buildsignature>Local.Unknown.Unknown.1.82.99.1030-1.200.000.535.Release</buildsignature><categoryid>scenario.py:442</categoryid><desyncid>52c5becd970c369e61afcb07</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (AttributeError: 'NoneType' object has no attribute 'in_ticks')&#13;&#10;Traceback (most recent call last):&#13;&#10;Caught and logged:&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1648, in save_zone&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household_manager.py", line 339, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household.py", line 1694, in save_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\household.py", line 1653, in populate_household_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\gameplay_scenarios\scenario_tracker.py", line 306, in save_data&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\gameplay_scenarios\scenario.py", line 442, in save&#13;&#10;AttributeError: 'NoneType' object has no attribute 'in_ticks'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
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