[NEEDS SAVES] Game Failed to Save error code 510:3670eaba:4a96183d

by Singerlover9
Reply

Original Post

Re: digitalistic sketchpad

★★★★★ Apprentice

@SimQARobo Good morning!

 

OneDrive link as requested: https://1drv.ms/u/s!An9Upcp4-f0csnr-IlX4BeBfRNb3?e=oxs9cu

 

This file includes a mod & cc free test save & today's LE. Please let me know if you have trouble accessing the file.

 

You'll see the sketchpad floating between the dining table & television.

 

To trigger the save error, delete or sell the sketchpad.

 

Thank you & good luck!

Message 21 of 25 (454 Views)

Re: digitalistic sketchpad

★★★★★ Expert

I had a similar bug (like others in this thread) that had the code 510:3670eaba:b82ee92e and reading the responses I realized that in my case the failure to save is related to this other bug of the drone that I can't put in my inventory.

 

[OPEN] [GF] Can't place Drone in inventory after use 

 

My LastException

Spoiler
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>4cc5017a8fcee56162d9aa62</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2022-07-21 23:16:33</createtime><buildsignature>Local.Unknown.Unknown.1.89.214.1030-1.200.000.564.Release</buildsignature><categoryid>resolver.py:124</categoryid><desyncid>4cc5017a8fcee56162d9aa62</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (ValueError: Trying to use GlobalResolver with type that is not supported by GlobalResolver: ParticipantType.Actor)&#13;&#10;Traceback (most recent call last):&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 216, in simulate&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 335, in _run&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\interaction_elements.py", line 173, in _behavior_element&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\household_inventory_management.py", line 143, in _do_behavior&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\components\inventory.py", line 318, in player_try_add_object&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\components\inventory.py", line 353, in _insert_item&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\components\inventory_storage.py", line 323, in insert&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\components\inventory_storage.py", line 492, in _insert&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\components\inventory_item.py", line 1114, in set_inventory_type&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\components\inventory_item.py", line 1311, in _apply_inventory_effects&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\components\inventory_item.py", line 1318, in _apply_inventory_effects&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\components\inventory_item.py", line 1269, in _run_decay_modifiers_tests&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\event_testing\tests.py", line 514, in run_tests&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\event_testing\resolver.py", line 124, in __call__&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\event_testing\resolver.py", line 377, in get_participantsValueError: Trying to use GlobalResolver with type that is not supported by GlobalResolver: ParticipantType.Actorrtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>4cc5017a8fcee56162d9aa62</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2022-07-21 23:23:13</createtime><buildsignature>Local.Unknown.Unknown.1.89.214.1030-1.200.000.564.Release</buildsignature><categoryid>inventory.py:638</categoryid><desyncid>4cc5017a8fcee56162d9aa62</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (AttributeError: 'NoneType' object has no attribute 'get_stack_id')&#13;&#10;Traceback (most recent call last):&#13;&#10;Caught and logged:&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1655, in save_zone&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info_manager.py", line 141, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 2622, in save_sim&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 3019, in _save_sim_attributes&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\favorites\favorites_tracker.py", line 302, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\components\inventory.py", line 638, in get_stack_items&#13;&#10;AttributeError: 'NoneType' object has no attribute 'get_stack_id'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>4cc5017a8fcee56162d9aa62</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2022-07-21 23:24:43</createtime><buildsignature>Local.Unknown.Unknown.1.89.214.1030-1.200.000.564.Release</buildsignature><categoryid>inventory.py:638</categoryid><desyncid>4cc5017a8fcee56162d9aa62</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (AttributeError: 'NoneType' object has no attribute 'get_stack_id')&#13;&#10;Traceback (most recent call last):&#13;&#10;Caught and logged:&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1655, in save_zone&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info_manager.py", line 141, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 2622, in save_sim&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 3019, in _save_sim_attributes&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\favorites\favorites_tracker.py", line 302, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\components\inventory.py", line 638, in get_stack_items&#13;&#10;AttributeError: 'NoneType' object has no attribute 'get_stack_id'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>4cc5017a8fcee56162d9aa62</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2022-07-21 23:25:02</createtime><buildsignature>Local.Unknown.Unknown.1.89.214.1030-1.200.000.564.Release</buildsignature><categoryid>inventory.py:638</categoryid><desyncid>4cc5017a8fcee56162d9aa62</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (AttributeError: 'NoneType' object has no attribute 'get_stack_id')&#13;&#10;Traceback (most recent call last):&#13;&#10;Caught and logged:&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1655, in save_zone&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info_manager.py", line 141, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 2622, in save_sim&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 3019, in _save_sim_attributes&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\favorites\favorites_tracker.py", line 302, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\components\inventory.py", line 638, in get_stack_items&#13;&#10;AttributeError: 'NoneType' object has no attribute 'get_stack_id'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>4cc5017a8fcee56162d9aa62</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2022-07-21 23:25:09</createtime><buildsignature>Local.Unknown.Unknown.1.89.214.1030-1.200.000.564.Release</buildsignature><categoryid>inventory.py:638</categoryid><desyncid>4cc5017a8fcee56162d9aa62</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (AttributeError: 'NoneType' object has no attribute 'get_stack_id')&#13;&#10;Traceback (most recent call last):&#13;&#10;Caught and logged:&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1655, in save_zone&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info_manager.py", line 141, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 2622, in save_sim&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 3019, in _save_sim_attributes&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\favorites\favorites_tracker.py", line 302, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\components\inventory.py", line 638, in get_stack_items&#13;&#10;AttributeError: 'NoneType' object has no attribute 'get_stack_id'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>4cc5017a8fcee56162d9aa62</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2022-07-21 23:25:10</createtime><buildsignature>Local.Unknown.Unknown.1.89.214.1030-1.200.000.564.Release</buildsignature><categoryid>inventory_storage.py:281</categoryid><desyncid>4cc5017a8fcee56162d9aa62</desyncid><systemconfig/><screenshot/><desyncdata>[sscholl] Unexpected exception while collecting reset dependencies for record:&lt;, reason:ResetReason.BEING_DESTROYED, stage:_Stage.PENDING, being_processed:False, source:None, cause:None (AttributeError: 'NoneType' object has no attribute 'set_inventory_type')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 206, in c_api_server_tick&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 216, in simulate&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 376, in _run&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 418, in call_save_game_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 430, in request_client_disconnect_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 773, in on_teardown&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\reset_and_delete_service.py", line 332, in trigger_batch_destroy&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\reset_and_delete_service.py", line 323, in trigger_batch_reset&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\reset_and_delete_service.py", line 417, in _collect_dependencies&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\sim.py", line 1122, in on_reset_get_interdependent_reset_records&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\client_object_mixin.py", line 824, in on_reset_get_interdependent_reset_records&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\reservation\reservation_mixin.py", line 177, in on_reset_get_interdependent_reset_records&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\script_object.py", line 838, in on_reset_get_interdependent_reset_records&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\base_object.py", line 306, in on_reset_get_interdependent_reset_records&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\components\__init__.py", line 97, in wrapped_method&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\components\inventory.py", line 870, in on_reset_component_get_interdependent_reset_records&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\components\inventory_storage.py", line 281, in discard_all_objects&#13;&#10;AttributeError: 'NoneType' object has no attribute 'set_inventory_type'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
</root>
Message 22 of 25 (413 Views)

The game failed to save. error code 510:3670eaba:e9469dc9

★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? 1.93.129.1030
What expansions, game packs, and stuff packs do you have installed? Cats & Dogs, City Living, Discover University, Get Famous, Get to Work, Get Together, Island Living, Seasons, Snowy Escape, Parenthood, Realm of Magic, Strangerville, Vampires, Werewolves, Kids Room Stuff, My First Pet Stuff, Paranormal Stuff, Spooky Stuff, Toddler Stuff, Desert Lux Kit
Steps: How can we find the bug ourselves? Saving the Game, Save As or Saving a Game before Exiting the Game
What happens when the bug occurs? I can't save my game. My last save was 15 minutes prior, after that i cannot save the game.
What do you expect to see? I expect to save the game, the Sims 4 diamond spins for a second and the game is saves. Instead an error occurs box appears.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Here is what I see right now. I really wish I can save my game. I DO NOT have any MODS/CC's or anything outside the game that I use. I purely play the Sims 4 with the Packs I bought and I do not use outside sources for in-game play.

Screenshot (8).png

Message 23 of 25 (368 Views)

Re: The game failed to save. error code 510:3670eaba:e9469dc9

★★ Novice

I found the solution here: It was a fan letter for a Sim that was once in my family but they died. I deleted it and I was able to save the game.Screenshot (10).png

Message 24 of 25 (349 Views)

Re: The game failed to save. error code 510:3670eaba:e9469dc9

★★★★★ Apprentice

Thank you!

Message 25 of 25 (308 Views)