[NEEDS INPUT] [GTW] Not receiving right profit retail store [ Edited ]

[juliabam123]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Nederlands
How often does the bug occur? Every time (100%)
What is your current game version number? 1.52.100.1020
What expansions, game packs, and stuff packs do you have installed? get to work, get together, get famous, city living, seasons, cats and dogs, strangerville, spa day, parenthood, dine out, outdoor retreat, jungle adventures, vintage glamour, bowling night, movie hangout, laundry day, perfect patio
Steps: How can we find the bug ourselves? Open a retail store and set profit to 100%, selling items found in selvadorada
What happens when the bug occurs? receiving only 25% profit
What do you expect to see? receive 100% profit
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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Edit By Crinrict: Adjusted Tag

[crinrict]

Added

[EuphorialQueen]

@juliabam123  

You said you are selling items found in Selvadorada in a retail store.

Are those the only items you are selling?

Did your Sim collect the items or are they from debug? Nothing wrong with using debug items but they may not resell at the correct rate.

I suggest selling other items to see if they are generating the correct profit.

[juliabam123]

I collected them. Other items, not from selvadorada do sell at the right profit.

[SimGuruNick]

We've had trouble reproducing this issue, could you possibly share a save file with me? Thanks so much for the help!

https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...