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[NEEDS SAVES] [GF] Sims Can't Accept Awards

by kikoni8
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[NEEDS SAVES] [GF] Sims Can't Accept Awards

[ Edited ]
★★★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.47.51.1020
What expansions, game packs, and stuff packs do you have installed? All expansions/Game Packs/Etc.
Steps: How can we find the bug ourselves? This bug occurs when a Sim is chosen for a starlight accolade award.
What happens when the bug occurs? When the sim is chosen to receive their Starlight Accolades award there will be an icon to accept the award for a second but disappears soon after, so the sim doesn't accept/receive the award. This makes it so you can't progress in the actor's lifetime achievement since the award doesn't show up in the household inventory even though the notification wall says it will be there.
What do you expect to see? Sims should be able to accept their award so they can progress in the lifetime achievement as well as display their awards within their houses.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

  When the sim is chosen to receive their Starlight Accolades award there will be an icon to accept the award for a second but disappears soon after, so the sim doesn't accept/receive the award. This makes it so you can't progress in the actor's lifetime achievement since the award doesn't show up in the household inventory even though the notification wall says it will be there.

 

I wasn't able to get screenshots unfortunately because the icon went away too quickly.

Message 1 of 21 (938 Views)

Re: Sims Can't Accept Awards

Hero

Hi @kikoni8

 

I had no issues accepting my award.

 

At what point did you remove your mods ? Before getting them ? Did you receive any last-exception files ?

 

Do you happen to have a backup (there's auto-backups if you haven't saved too many times after the issue occurred)  where you could try again if it's reproducible ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 21 (923 Views)

Re: Sims Can't Accept Awards

Hero

Hi @kikoni8

 

were you able to solve this ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 3 of 21 (822 Views)

Re: Sims Can't Accept Awards

★★★★ Pro

I have seen this as well. In my case it appeared that the involved Sim got a desire to chat with her husband at the same time as the award notification came up causing it to immediately disappear again. I could click on the microphone and select accept reward speech but it would not appear in the Sims queue.

If I'm right and it was the desire to chat that caused it, it will be very hard to replicate. I have two Sims up for awards this Sunday (Sim time) I will see how that goes.

Message 4 of 21 (774 Views)

Re: Sims Can't Accept Awards

Hero
I've only seen this happen when the mic was occupied by another Sim. Just had to wait until that Sim left, then it worked.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 5 of 21 (771 Views)

Re: Sims Can't Accept Awards

★★★★ Pro

No one was occupying it tried several times before the announcer stepped forward again and ended the ceremony.

Message 6 of 21 (765 Views)

My sim can't recieve a Starlight Accolade award

[ Edited ]
★★★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.47.51.1020
What expansions, game packs, and stuff packs do you have installed? I have every pack released, and installed into my game.
Steps: How can we find the bug ourselves? Win an accolade > Accept Award
What happens when the bug occurs? Nothing - action is immediately cancelled, and no award shows in household or personal inventory.
What do you expect to see? Acceptance speech, and award in household inventory at least.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Read this thread, and am experiencing the same problem.

Message 7 of 21 (730 Views)

Re: My sim can't recieve a Starlight Accolade award

Hero

Hi @m3wlissa

 

was the presenter still occupying the mic ? 

 

Merged your post with existing thread.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 8 of 21 (694 Views)

Re: My sim can't recieve a Starlight Accolade award

★★★★ Novice
Ah, okay! Sorry, didn't see this one.

Presenter reoccupies the mic before my sim has a chance to accept. The "Accept Award" option is still there, but is immediately "X'd" out as soon as I select it.
Message 9 of 21 (664 Views)

Re: My sim can't recieve a Starlight Accolade award

Hero
Try interacting with the presenter or go to build mode and move the mic so he's not interacting with it anymore.

It does X out if the mic is occupied.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 10 of 21 (661 Views)

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