Re: Items disappear before I am able to place them from build/buy mode

by Rachel0709
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Original Post

Items disappear without placing in build mode

★★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.108.335.1020 DX9
What expansions, game packs, and stuff packs do you have installed? All Expansions Packs. All Game Packs EXCEPT Wedding stories, journey to Batuu, and stangerville. All Stuff packs except crystal creations, home chef hustle, paranormal, and moshino.
Steps: How can we find the bug ourselves? Go to build mode, select an item, try to place it.
What happens when the bug occurs? The item will disappear without even placing. In order for the item to be placed, I have to select the item and place it on the lot within mircoseconds or else it disappears. IF I manage to place it in .2 seconds, the item will stay as expected.
What do you expect to see? I expect to be able to select an item in build mode and be able to take my time to place it.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The most recent patch as of 8.8.24.

When items disappear, it makes me sad. Pls fix.

Message 121 of 126 (162 Views)

Cannot Edit Normal Residential Lots Properly

★★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.108.349.1020 DX9
What expansions, game packs, and stuff packs do you have installed? All but Bust the Dust Kit
Steps: How can we find the bug ourselves? In Build & Buy Mode, seems to occur most when placing new lots from the gallery but not so much when modifying existing lots in save files
What happens when the bug occurs? When I place a new lot and try to edit that lot, i.e delete some chairs for example nothing happens but then it doesn't let me just put down the item normally, to deselect the item I have to go to the top and click another cursor like the sledgehammer for it to let go of the item. It will let me delete one item normally then I can't really seem to do anything else. I buy a new item, place it, then it disappears. I tried a new save file too and it is still happening there. Weirdly enough, the issue doesn't seem to happen when editing the lot my family is currently living in. But I need them to move out of there and nothing seems to be working.
What do you expect to see? Should be able to delete items normally and place items without them disappearing
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Patch released on 08/08

I've repaired the game, deleted cache, tested with and without mods and nothing changes. 

Message 122 of 126 (106 Views)

Re: Items disappear before I am able to place them from build/buy mode

★★★ Newbie

I’ve never used this before so I apologise if I’m replying to the wrong thing but I too am having this issue the only problem is it’s on console where I can’t get any mods and I cannot access the files when it happens I can’t even save my game to as it gets stuck in a constant loading screen I had to stop playing earlier as I couldn’t build a simple greenhouse without it breaking any advice? 

Message 123 of 126 (118 Views)

Re: Items disappear before I am able to place them from build/buy mode

@Laf0r3t I'm going to split your post out and move it to Game Issues. You might want to have a look at the pinned post there about loading issues.


Sul sul!
I don't work for EA, and I don't do private support.
I do receive products from EA as part of the EA Creator Network.
Have you backed up your Saves? Checked for broken and updated mods/CC?
Message 124 of 126 (108 Views)

Re: Items disappear before I am able to place them from build/buy mode

Hero
@Laf0r3t I merged this with the current bug report.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 125 of 126 (68 Views)

Re: Items disappear before I am able to place them from build/buy mode

★★ Novice

I'm in exactly the same situation!  It's been going on for weeks and I just can't play the game!  I'll be building quite happily and all of a sudden, it'll just stop working.  I can't place any items, can't build anything (walls, floors, anything).  I'll try and return to live mode but the game won't resume, it will return to live mode but it will not un pause!  I'll then try and return to the neighbourhood but the game will just get stuck on the load screen and I eventually have to force close.  I can't play the game at all because it just keeps happening!  I've repaired countless time and that hasn't worked.  I've uninstalled and reinstalled twice (which resulted in the loss of my login event rewards!).  I've tried brand new saves, with no mods (I don't use cc, just tool and bbb) and it's still happening.  I have every ep etc and now my game is just a paperweight, a ridiculously expensive paperweight!  EA have not been any help and I'm sick of this now.  I just want to be able to build!

 

Message 126 of 126 (52 Views)