This is old, but I also stimbled upon this while trying to complete the collections. For me it's Dragon Valley. Have all the others and then the option for checking for replies didn't show up anymore... did anyone find out how to fix this?
I just continued playng and tried with another Sim and she got the missing postcard. She still also couldn't get all and missed another one. But this worked for me. Completed collection! Yay
Could anyone experiencing this issue possibly share a save file where they've seen it occur, to help us investigate? Feel free to DM me the link to your save, thanks for the help!
I have just encountered this bug in my game too.
My sim only needs 1 more postcard to complete the postcard collection but all of a sudden there is no 'check for penpal replies' option after he tries to find a new penpal. This means he cannot get any new penpals.
The other members of his household do still get the 'check for penpal replies' option after they choose to 'find a penpal' so hopefully I can still complete the collection but it is very annoying.
Just came here to say that I've encountered this as well, twice. Two different sims, two different save files, about a year apart. One without any mods, and the newest one where I do use mods. I can have the sim Find a Pen Pal to try to get the last one I'm missing and even though the notification box says it's been posted, I can never check for replies, only Find A Pen Pal. Different computers, moving, etc. changes nothing.
I have run in to this same error. Googling this shows threads as old as 2016. It would be nice to see someone actually fix this since its been at least 5 years.
@shesheshere We've had trouble reproducing this issue, could you possibly share a save file with me where you've seen it occur? You can DM me the link to your save, thanks so much!
Instructions for sending me your save: http://answers.ea.com/t5/The-Sims-4-Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Tea...